Ramy Saed Eltohamy

Traffic OfficerFull Time

• Job Details:Related Courses: 1) Departure Control System: • Amadeus Altéa departure control system. (CM) • SITA departure control system (Expert and GUI Mode). • Local departure control system. 2) Ramp Supervision and Airside Safety. 3) IATA Dangerous Goods Regulations (DGR): • DGR Category 09. • DGR Category 10. Assigned Tasks: 1) Supervising all ramp activities. 2) Full passenger handling: • Passenger check-in • Excess baggage collection • Lost and found services • Special passenger and VIP services • Load Control Services • Special assistance for handicapped passengers and unaccompanied minors • Departure Control Systems • Post-flight Administration • Irregularity handling. 3) Flight operations: • Preparing Trip Files • Flight Handling Reports. • Flight Irregularity Report. • Sales Daily and Monthly Reports. • Revising other stations reports. • Securing Traffic Rights and Airport slots. • Obtaining Over flying and Landing permits.

Operation Executive (Zupervisor)Full Time

• Job Details:- Offer good service to visitors - Attend to and provide solution to visitor complaints and problems. - Acted as a coordinator a lot of times (Delegated) - Prepared the monthly schedule for the whole team. - Interact with the parents and children who visit KidZania and implement the dynamics in compliance with documentation, guidelines and procedures determined by the commercial partners - Be up to date in dynamics, attending trainings due to changes or dynamics renovations - Keep control of visitor affluence through the system and manually, in case of system failure or absence - Elaborate daily the establishment’s elements checklist, completely and exactly, raw materials inventory theming elements montage. - Identify failures, shortage of raw materials, utensils or elements and report these to the Area Coordinator - Manage and control KidZania funds in compliance to the policies and procedures of KidZos Treasury

Card Center OfficerInternship

• Job Details:Internship training in BNP Paribas Egypt (Card Center Department) Head Office Assigned Tasks: - Creation Master Credit and Debit card on vendors systems and Atlas II. - Cancellation and waiving products on Atlas II. - Activation the new debit cards on Atlas II. - Worked with the Delivery team and Fraud team on their systems.