Basic Info

Ramy mohamed

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customs trace agent at FedEx express

Experience Details

Customs trace agent

Logistics/Supply Chain, Customer Service/Support

Entry Level

Serve as mediator between the EG customs Authorities and the customers to ensure smooth Customs clearance process, by obtaining the documents needed for clearance, while ensuring excellent Customer Service.
- Get solution to customer problems and handle it with Egyptian customs
- Handling customer date file for our customers by updating it always with customers and my colleagues
- Assist my colleagues in work so we can all achieve our department target and goals


Company Details

FedEx express (multinational)

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain , Retail, Warehousing

N/A

Jul 2016 to present (1 year 5 months)
WAREHOUSE ASSISTANT at TECNO Mobile

Experience Details

WAREHOUSE ASSISTANT

Logistics/Supply Chain

Entry Level

Provide the repair materials during the repair process.
Record the information in and out of the materials storage, ensure the account is accurate and clearly.
Responsible for waste recycling of the old materials.
Make sure the warehouse is clean and organized.
Complete other tasks assigned by the service center Supervisor and Warehouse team leader.


Company Details

TECNO Mobile (multinational)

Cairo, Egypt

51-100 employees

Consumer Services

https://www.tecno-mobile.com/index.php?lang=en

Sep 2015 to Feb 2016 (5 months)
Call center representative at Ecco

Experience Details

Call center representative

Customer Service/Support

Entry Level

serving customers and helping them to solve there problems
describe our company polices


Company Details

Ecco

Cairo, Egypt

N/A

Consumer Services , Telecommunications

N/A

Sep 2014 to Dec 2014 (3 months)

Achievements


1-createing sound of University magazine with my cast the first magazine in helwan University Firstly I worked as football and sport reporter Then I assisted political team in their work due to leak of people Sound of University magazine got the first rank between the other universities Finally I promoted to become a team leader in the technology team ..................................................................................................................... Employee of the month FedEx express nov 2016 I have got the best record for the month of November which makes me the best employee of the month Thanks letter Dec 2016 Thanks letter for commitment in attendance Second employee of the month (thanks letter) Dec 2016 Employee of the month Jan 2017 Second employee of the month (thanks letter) feb 2017

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce, economy

Helwan University, Egypt

Not specified

financial analyzing macro economy / micro economy Mathematical Economics Econometrics money and banking accounting

N/A

Helwan University
2008 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elzaher secondary school

Egypt

2008

A / Excellent / 85 -100%

that was a great time

elzaher secondary school
2008

Certifications

Certificate details

certificate of training

Dec 2013

N/A

N/A

N/A

new horizons

This is to certify that ramy Mohamed ossama has successfully completed EduEgyptProgram
A1-A2 level

Certificate details

crash diploma in supply chain managment

Mar 2017

N/A

N/A

N/A

Task for Training and Business consultancy

N/A

Training and Courses

Training/Course Details

english

Sep 2013

english house

that's approximately date Reached level 8 at English house under license of Cambridge

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

ArabicBusiness PlaningCall Center RepresentativeCertificate Of TrainingCommerceConsumer ServicesCrash Diploma In Supply Chain ManagmentCustomer CareCustomer ServiceCustoms SolutionCustoms Trace AgentEconomyEnglishFedEx ExpressFootballHard WorkerICDLInitiativeLanguagesLearning New ThingsLogisticsLogistics And Supply ChainLogistics SolutionMicrosoft ExcelMicrosoft WordMotivationNegotiatorOrganizationProblem SolvingRetailSelf ConfidenceSupportSupportiveTECNO MobileTeam PlayerTelecommunicationsTo Be Hard WorkerTransportationWAREHOUSE ASSISTANTWarehousing

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

ICDL

ICDL

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

customs solution

customs solution

: Advanced

: Extreme - I love it!

:

Less than 1 year

problem solving

problem solving

: Advanced

: Extreme - I love it!

:

Less than 1 year

customer care

customer care

: Advanced

: High

:

Less than 1 year

logistics solution

logistics solution

: Intermediate

: Extreme - I love it!

:

Less than 1 year

business planing

business planing

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Initiative, Team Player, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=363927700&trk=nav_responsive_tab_profilehttps://www.facebook.com/egyptain.ahlwayforeverhttps://twitter.com/

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