Ramy Mohamed Elsayed

Project Supervisor. Core Network Development & B2BFull Time

• Job Details:Provide Full solution design, costing, Business model and BC for Gated Compounds, Business parks and complex communities. • Design the high-level solution for consumers, retail, business, hotels , malls , educational and clubs customers either • Monitor the actual activation customers versus the business case and trigger business case updates if needed • Provide End to End accountability for Gated compounds & Business parks low level design solutions within the agreed SLR • Manage developments of Etisalat, ISP and partners Capabilities and standardization for EBU services. • Develop Potential area (Fiber & wireless) for better services offering and optimized costs for customers. • Lead Integration of different technology, Smart solutions and IOT systems in Gate communities. • Manage securing the budget and issuing POs to vendors/ suppliers to fulfill Etisalat scope in gated compounds and business parks and make sure that all POs are within the approved cost within the business case and POs will cover the following scope:- • Cisco, Zhone, Huawei vendor support PO for existing hardware infrastructure. • PO for civil & Passive network infrastructure (Fiber cables , ODFs Splitters ,manholes). • PO for active network hardware (OLTs , core routers ,core switches ,etc.. ). • Design the solution and build the business case of expansion phases of gated communities and business parks.

Supervisor, Network Service OperationsFull Time

• Job Details:Schedule, implement and deliver new triple play customer's internet data, voice and video technical solutions. • Configure Huawei OLTs, Cisco and Juniper CLI Main Switches (HUA MA5800, Catalyst 2960, ME3400, EX2300, EX4300, ASR920, Juniper-MX104 etc.). • Manage and implement the IPTV different solutions in Datacenters (Cisco DCM, Antik DVB, Anevia, GSS , Axing , Astro and Minerva middleware). • Provide 24x7 2nd line support On Call for network emergencies reported by first line support to fix critical problems. • Participate in acceptance & testing of new nodes, systems, features & services.

Technical Support AgentFull Time

• Job Details:• Dealing with Etisalat UAE customer’s inquiries, requests or complaints. • Attempting to resolve all enquires on first contact with the caller. • Diagnose and resolve technical hardware and software