
Ramy Abdullah
win/win
Maadi, Cairo, EgyptWork Experience
Group Marketing ManagerFull Time
IBS - International Business Systems
May 2020 - Present -5 yrs, 2 months
Egypt , Cairo
- Job Details:● IBS Distribution - Play Station - BenQ - SanDisk - MAX - Xtreme - Gaems - DX Racer ● IBS Care - Sony Authorized Service Center ● Rawasy Construction ● International Energy Solutions - IES - Haier (solar heaters) - SunPro (solar heaters) - Solar Energy Solutions ● IBS Medical - VIMS medical scopes
Marketing ManagerFull Time
Jul 2018 - Mar 2020 -1 yr, 8 months
Egypt , Cairo
- Job Details:• Develop marketing strategies. communications and brand strategy • Build strategic relationships with industry players, agencies and vendors • In charge of corporate designing and updating websites, brochures and PR materials. • Organizing marketing campaigns together with sales and service departments. • Support and manage the preparation, organization and communication of trade shows, fairs and events. • Identify target markets and develop effective communication strategies. • Marketing budget. • Develop loyalty programs to increase customer retention. • Create partnerships that support our customer experience in and out of the service centers. • Motivate and lead a small marketing team.
Senior After Sales MarketingFull Time
PEUGEOT - Egypt
Jul 2015 - Jun 2017 -1 yr, 11 months
Egypt , Cairo
- Job Details: Planning and developing the After Sales Marketing Activities and Promotional Calendar Assisting in the research and development of marketing programs through consultation with internal departments and external suppliers Design, implement and monitor marketing communications in coordination with the advertising agencies Develop loyalty programs to increase customer retention Assist the Service Centers with programs related customer queries Work with the Aftersales Manager in the development of communication materials Conduct surveys among the automotive industry to visualize competition in all aspects Educate current and potential customers of the after sales services Create partnerships that supports our customer experience in and out of the service centers Use all possible channels and resources to enhance customer visit experience Planning the Social media communications Maintain the aftersales social media presence Handling Social media communications, inquiries and complains Handling CRM daily operations Monitor CSI and analyze root causes Communicate the CRM strategy with the authorized dealers and audit execution Handling customer escalated cases in all aspects
Education
Bachelor's Degree in Law
Ain Shams University (ASU)Jan 1999 - Jan 2004 - 5 yr
Skills
- Marketing Communication
- Marketing Strategies
- Brand Management
- customer relation management
- Marketing Planning
- Event Coordination
- Digital Marketing
- Customer Relations
- Marketing Strategy
- Account Management
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Languages
Arabic
FluentEnglish
AdvancedSpanish
Beginner
Training & Certifications
Certified Strategy and Business planning Professional
PMI·2025Generative AI for Sales and Services Professionals
PMI·2025Brand Community Strategy
PMI·2024Retail Marketing Strategy
PMI·2024Google Analytics 4 (GA4) Essential Training
PMI·2024Marketing Strategy: Competitive Intelligence
PMI·2024PMP (Project Management Professional)
2012PMC (Professional Marketing Certificate)
2012Tele Sales
Ameco Tech·2004