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Ramy Abdullah

win/win

Maadi, Cairo, Egypt

Work Experience

  • Marketing DirectorFull Time

    JIL

    Jan 2024 - Present -1 yr, 6 months

    • Job Details:JIL Clothing
  • Group Marketing ManagerFull Time

    IBS - International Business Systems

    May 2020 - Present -5 yrs, 2 months

    Egypt , Cairo

    • Job Details:● IBS Distribution - Play Station - BenQ - SanDisk - MAX - Xtreme - Gaems - DX Racer ● IBS Care - Sony Authorized Service Center ● Rawasy Construction ● International Energy Solutions - IES - Haier (solar heaters) - SunPro (solar heaters) - Solar Energy Solutions ● IBS Medical - VIMS medical scopes
  • Peugeot CDCM

    • Marketing ManagerFull Time

      Jul 2018 - Mar 2020 -1 yr, 8 months

      Egypt , Cairo

      • Job Details:• Develop marketing strategies. communications and brand strategy • Build strategic relationships with industry players, agencies and vendors • In charge of corporate designing and updating websites, brochures and PR materials. • Organizing marketing campaigns together with sales and service departments. • Support and manage the preparation, organization and communication of trade shows, fairs and events. • Identify target markets and develop effective communication strategies. • Marketing budget. • Develop loyalty programs to increase customer retention. • Create partnerships that support our customer experience in and out of the service centers. • Motivate and lead a small marketing team.
    • Marketing SupervisorFull Time

      Jul 2017 - Jun 2018 -11 months

      Egypt , Cairo

    • Senior After Sales MarketingFull Time

      PEUGEOT - Egypt

      Jul 2015 - Jun 2017 -1 yr, 11 months

      Egypt , Cairo

      • Job Details: Planning and developing the After Sales Marketing Activities and Promotional Calendar  Assisting in the research and development of marketing programs through consultation with internal departments and external suppliers  Design, implement and monitor marketing communications in coordination with the advertising agencies  Develop loyalty programs to increase customer retention  Assist the Service Centers with programs related customer queries  Work with the Aftersales Manager in the development of communication materials  Conduct surveys among the automotive industry to visualize competition in all aspects  Educate current and potential customers of the after sales services  Create partnerships that supports our customer experience in and out of the service centers  Use all possible channels and resources to enhance customer visit experience  Planning the Social media communications  Maintain the aftersales social media presence  Handling Social media communications, inquiries and complains  Handling CRM daily operations  Monitor CSI and analyze root causes  Communicate the CRM strategy with the authorized dealers and audit execution  Handling customer escalated cases in all aspects
    • Education

      • Bachelor's Degree in Law

        Ain Shams University (ASU)

        Jan 1999 - Jan 2004 - 5 yr

      Skills

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      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • Spanish

        Beginner

      Training & Certifications

      • Certified Strategy and Business planning Professional

        PMI·2025
      • Generative AI for Sales and Services Professionals

        PMI·2025
      • Brand Community Strategy

        PMI·2024
      • Retail Marketing Strategy

        PMI·2024
      • Google Analytics 4 (GA4) Essential Training

        PMI·2024
      • Marketing Strategy: Competitive Intelligence

        PMI·2024
      • PMP (Project Management Professional)

        2012
      • PMC (Professional Marketing Certificate)

        2012
      • Tele Sales

        Ameco Tech·2004
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