Ramya Pillai

Senior Quality Assurance Engineer

• Job Details:Designed and implemented automated test frameworks using Selenium with Java, enabling execution across multiple environments and reducing manual regression effort by over 60%. Developed and maintained robust test strategies covering functional, exploratory, usability, performance, and integration testing to ensure product quality across the system. Collaborated with DevOps and infrastructure teams to integrate test automation into CI/CD pipelines using Jenkins, ensuring early detection of defects and reducing build failures. Led the adoption of BDD practices using Gherkin/Cucumber, facilitating better collaboration between QA, developers, and product stakeholders. Conducted regular test data creation and management for high-volume, high-complexity scenarios to simulate real-world usage and edge cases. Defined and enforced QA processes and best practices, improving test coverage and accelerating delivery timelines in agile sprints. Established quality metrics and dashboards to monitor test coverage, defect density, automation ROI, and overall release quality. Identified testing gaps and continuously optimized automation suites, increasing test reliability and minimizing flaky tests. Actively participated in agile ceremonies, including sprint planning, backlog grooming, and retrospectives, to provide early feedback and ensure testability of stories. Ensured high-quality web applications through a balanced approach of automation and manual testing, actively contributing to test strategy improvements and implementation. Developed and maintained innovative test scripts covering regression, negative, and scenario-based testing to enhance product reliability. Collaborated with developers and product owners to streamline testing workflows and ensure alignment with business goals. Tested diverse trading products including trade bots, forex, stock indices, cryptocurrencies, and commodities. Performed production testing and monitored logs using TrackJS to proactively identify and resolve live issues. Executed cross-device testing on various mobile platforms, ensuring a seamless user experience—resulting in 90%+ customer satisfaction.