Ramy Hassan

Front Desk SupervisorFull Time

• Job Details:Ensured high-quality guest experiences, contributing to positive reviews and repeat stays. Trained and led front desk staff, promoting teamwork and customer-focused service. Resolved booking issues and guest complaints with professionalism and speed. Communicated with management to improve service flow and guest satisfaction.

ReceptionistFull Time

• Job Details:Welcomed guests and created a warm first impression. Delivered smooth check-in/check-out experiences. Provided cultural and local information to enhance guest stays.

CollectorFull Time

• Job Details:Built strong relationships with clients, earning their trust and helping to solve account issues successfully. Helped customers understand their financial responsibilities by explaining credit and offering advice to avoid future payment problems.