Rami Abd El khalik

Operations ManagerFull Time

• Job Details:● Oversee the execution of the training courses calendar ● Manage a team of coordinators providing mentoring, coaching and support ● Monitor and control daily operations workflows including (student registration, payment processing, attendance tracking, and post-training feedback collection) ● Administer the Learning Management System including (course setup, user management) ● Assign sales leads to the sales team on daily basis ● Preparing training proposals for corporates and ensuring successful program delivery ● Liaise with instructors for scheduling, and timely payment processing ● Generate sales and courses performance reports ● Support recruitment process via resume screening, job posting, and interview participation

Office ManagerFull Time

• Job Details:● Managed daily operations across company departments ● Assign and followed up on sales leads to enhance conversion rates ● Managed all sales documentation including (quotations, contracts, electronic invoicing, and customers reports) to ensure compliance and accuracy. ● Created updated internal documents and templates for operational continuity ● Developed and maintained an organized digital and physical filing system ● Assist in recruitment, onboarding/offboarding processes and employee documentation ● Handling employee excuses, leaves balance, and attendance fingerprint records. ● Monitored office budgets, processed expense reports

Training operations supervisorFull Time

• Job Details:● Managed training calendars to ensure all scheduled sessions are conducted effectively. ● Maintained complete training records including (attendance logs, evaluations, and Feedback). ● Oversaw training logistics including (rooms booking, materials preparation, technical equipment, and certification issuance) ● Conducted Induction training program for newcomers ● Designed and updated training content (including visual materials and presentations) ● Organize the onboarding process for newcomers ● Provided comprehensive reporting on training outcomes, attendance trends, and feedback summaries for continuous improvement. ● Supported recruitment and promotion assessments