Rami Riad

Division General ManagerFull Time

• Job Details:Role: Leading 4 business units strategies and its management including and not limited to its sales, marketing, finance, human resources, after sales services, logistics and supply chain functions. Impacting both internally and externally, taking the right decisions to drive the EBIT, rationalize portfolio, develop and deploy the RTM / GTM strategy along with your team. Impacting both internally and externally I am able to take the right decisions to drive the EBIT, rationalize current portfolio, develop and deploy the RTM / GTM strategy along with my team. Keeping an eye on the short-term goals and the long-term agenda I ensure that the organization has a quantity and value within its offerings. I am responsible for preparing the road map for the sales function for the short-midterm and present to the board to get alignment with stakeholders to drive the revenue. Dimensions: • Plan and develop the Group divisions strategies by providing input from the perspective of the business units handled, ensuring that relevant goals and objectives are incorporated • Introduce new brands/concepts/product to capitalize and expand business potential, negotiate deals and details of new contracts, and decide on positioning each B.U. • Develop overall annual budgets in line and coordination with the business strategy; consolidate and refine the overall budget for each B.U. manager responsible, and enforce its implementation. • Develop and oversee long term and short term plans, incorporating expenditure and revenue budgets designed to ensure growth, profitability and return on investment. • Work closely with each B. Unit manager to review various aspects of the potential vertical and horizontal growth, including suitable location, profitability parameters as per principal’s & group guidelines; and overseeing project progress in terms of cost and quality control. • Establish and maintain effective business relations with key business partners and sustainable network with people and entities that matter to business to further business interests. • Monitor compliance of local laws relating to industry and ensure all outlets adhere and operate as per regulatory and statutory requirements and established safety policies and standards. • Develop motivational strategies of employees in each B.U. and ensure that all employees are encouraged to maximize their capability and contribution at work and develop potential employees towards succession planning. • Communicate any organizational changes and mitigate risks through effective change management. • Plan human resource requirements with HR department to ensure selection is in line with the budgets and business standards. • Supervise the marketing plans to pitch the right brand image/positioning/awareness amongst the customers. • Maintaining customer relations to expand customer base and market share, in line with the guidelines of the Corporate and Retail Marketing & Communications as well as the principal requirements. • Principal/Management Liaison.

Chain Operations ManagerFull Time

• Job Details:Chain Operations Manager KFC - Americana - UAE Lead 30 KFC units and 550+ employees operationally within Dubai and parts of Sharjah. Dimensions • P&L management. • Purchases of the supply chain needs according to the standard operations. • Building new meal recipes according to standards. • Controlling budget, market analysis and schedules of 4 area managers and their teams. • Plan the business development including opening, remodeling and expanding the brand at multiple geographical locations. Key Areas of Responsibilities • Plan & manage the sales, profit and manpower forecast for the chain. • Annual evaluations including IDPs, hiring and training management. • Manage the day-to-day operations to support and facilitate achieving the chain KPIs. • Rolling weekly field visits to the locations to ensure the operation is following the brand standards. • Coach the area managers by setting blue chip system to manage their team by objectives and achieve their targets. KFC Area Operations Manager Americana -UAE Lead 10 KFC units and 250+ employees in different areas in Sharjah and Northern Emirates. Dimensions • P&L management. • Monthly operations audit for each restaurant. • Contribute in the business development plan including opening, remodeling and expanding the geographical locations within my area. Key Areas of Responsibilities • Manage the day-to-day operations to support and facilitate achieving the area KPIs. • Rolling daily field visits to the locations to ensure proper staffing, customer service, cleanliness, scheduling, inventory control, recipes, cash control and company policies. • Ensure appropriate and timely resolution of customer concerns or issues. Solicit customer feedback, share feedback with team and use it to improve the operational opportunities.

Sales SpecialistFull Time

• Job Details:• Enlarges the personal connection to generate more potential customer to increase the prospect base. • Enhances the communication and relations with the customers by an on-going follow-up and customer care calls and visits. • High demonstration and presentation skills to influence the clients. • Managing my data base system in a way that provides me to exceed my targets. • Effective approaches to satisfy and save the customer, which is the first priority goal. • Good internal communication with the company to get the best for the customer benefit. • Selling other services such as Insurance and Finance by having good external communication with other companies that provides these services to complete a whole deal that satisfy the customer. • After sales activities, such as customer care calls to ensure the customer satisfaction from the services provided and the product.