Basic Info

Rami Aref

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Engineer, Applications & Helpdesk manager at Bingo

Experience Details

IT Engineer, Applications & Helpdesk manager

IT/Software Development, Installation/Maintenance/Repair

Manager

Manage SQL database administration assignments of the company. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements.
Installing & configuring & Implementation & administration Microsoft Dynamics Retail Management System and other retail Systems and financial systems.
Enhanced end users’ understanding of database systems by conducting pre-implementation workshops, delivering group and individual training sessions and creating user-friendly training materials.
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Installing & configuring & administration Exchange 2010 & Microsoft Office 365.
Responsible for maintaining the computer systems, server management. Installing, Maintaining network infrastructure. Monitor, back up severs and insure its available All time.
Manage account Domain and hosting.


Company Details

Bingo

Cairo, Egypt

51-100 employees

Retail

N/A

Jul 2007 to Feb 2016 (8 years 7 months)
IT Specialist at Arab Company for manufacturing

Experience Details

IT Specialist

Installation/Maintenance/Repair

Experienced (Non-Manager)

Software, Hardware and electronic maintenance of Motherboard, Hard disk, CD-ROMs & DVDs, and some other electronic devices


Company Details

Arab Company for manufacturing

Giza, Egypt

11-50 employees

Computer Hardware, Computer Networking

N/A

Jan 2006 to Mar 2007 (1 year 1 month)

Achievements


diploma in project management

Education

Bachelor of Commerce in accounting

Education Details

Bachelor of Commerce

accounting

Banha University, Egypt

C / Good / 65 - 75%

N/A

N/A

Banha University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Orabi

Egypt

2002

A / Excellent / 85 -100%

N/A

Ahmed Orabi
2002

Certifications

Certificate details

MCSA 2012 SQL Server 2012

Apr 2015

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSD 2012 Web Applications

Nov 2015

N/A

N/A

N/A

N/A

Certificate details

Engineering Computer Maintenance

Jan 2008

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

MCSA (SQL Server 2012)

Apr 2015

Iteshare

Querying Microsoft SQL Server 2012. Administering Microsoft SQL Server 2012 Databases Implementing a Data Warehouse with Microsoft SQL Server 2012

Training/Course Details

MCSD.NET 2012

Nov 2015

Iteshare

.Net foundation 4.5 LINQ Programming in HTML5 with JavaScript and CSS3 , Bootstrap Developing ASP.NET MVC 4 Web Applications Final Project (Contoso University Project)

Training/Course Details

Cisco Certificated Network Associate (CCNA)

Apr 2012

study by self

N/A

Training/Course Details

Repairing & Maintenance Hardware courses

Jan 2008

the Arab Company for manufacturing.

N/A

Training/Course Details

Administering Microsoft Dynamics Retail Management System (RMS)

Jan 2015

Microsoft partener

N/A

Training/Course Details

Dynamics AX 2012

Jan 2015

iteshare

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ADO.NETAccountingAdministering Microsoft Dynamics Retail Management System (RMS)AnalyticalBooksBusiness-orientedC#Cisco Certificated Network Associate (CCNA)CommunicatorComputer HardwareComputer NetworkingDynamics AX 2012Dynamics AX Application ConsultantEngineering Computer MaintenanceEnglishHTMLHelp-Desk SystemsITIT Engineer, Applications & HelpdeskIT Engineer, Applications & Helpdesk ManagerIT SpecialistInstallationInstalling & Configuring & Implementation & Administration Microsoft Dynamics Retail Management System And Other Retail Systems And Financial SystemsLinqMCSA (SQL Server 2012)MCSA 2012 SQL Server 2012MCSD 2012 Web ApplicationsMCSD.NET 2012MaintenanceManage SQL Database AdministrationManagement System (RMS) In Headquarter And StoresMicrosoft OfficeMicrosoft SQL ServerOOPOrganizerProblem SolverRepairRepairing & Maintenance Hardware CoursesRetailSoftware DevelopmentSportsTechnologiesUntangle Firewall Installing, Configuring, Implementation, Administration

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Management System (RMS) in headquarter and stores

Management System (RMS) in headquarter and stores

: Expert

: Extreme - I love it!

:

5-7 years

OOP

OOP

: Expert

: Extreme - I love it!

:

1-3 years

C#

C#

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

More than 7 years

HTML

HTML

: Expert

: Extreme - I love it!

:

1-3 years

Help-Desk systems

Help-Desk systems

: Expert

: Extreme - I love it!

:

3-5 years

ADO.NET

ADO.NET

: Expert

: Extreme - I love it!

:

1-3 years

Dynamics AX Application Consultant

Dynamics AX Application Consultant

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Linq

Linq

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Manage SQL database administration

Manage SQL database administration

: Expert

: Extreme - I love it!

:

5-7 years

Installing & configuring & Implementation & administration Microsoft Dynamics Retail Management System and other retail Systems and financial systems

Installing & configuring & Implementation & administration Microsoft Dynamics Retail Management System and other retail Systems and financial systems

: Expert

: Extreme - I love it!

:

5-7 years

Untangle Firewall installing, configuring, implementation, administration

Untangle Firewall installing, configuring, implementation, administration

: Expert

: Extreme - I love it!

:

5-7 years

IT Engineer, Applications & Helpdesk

IT Engineer, Applications & Helpdesk

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Business-oriented, Communicator, Organizer, Problem Solver

Online Presence

https://eg.linkedin.com/in/ramy-kamal-616387ab

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