Ramy Kamal Aref

IT Engineer & System AdministratorFull Time

• Job Details:• Improved SQL database performance by 90% through optimization and indexing. • Administered Odoo ERP System, achieving 80% efficiency improvement in database management and reporting. • Supervised the implementation and integration of Odoo ERP modules, including Sales, Procurement, Inventory, and CRM, ensuring seamless workflow automation and improved operational efficiency. • Developed and optimized Odoo Events module by 100%, implementing attendee registration, tracking, and a dynamic event registration page. • Implemented and enhanced Odoo Time Off module, introducing custom workflows, automated leave tracking, and approval enhancements. • Built a company website and successfully hosted a marathon and engineering competition. • Implemented and configured the electronic tax invoicing system, ensuring full compliance with tax regulations. • Improved brochure and technical catalog presentations, integrating barcode technology for online display and printing optimization. • Implemented and maintained Windows Server environments, internal mail servers, and security protocols. • Strengthened cybersecurity measures, reducing security threats by 97% through advanced firewall configurations. • Led IT procurement, ensuring cost-effective hardware, software, and networking equipment purchases. • Provided technical support and troubleshooting for system and network issues.

IT Engineer, Applications & Helpdesk managerFull Time

• Job Details:• Enhanced SQL database performance, reducing query execution time by 90%. • Installed, configured, and managed Microsoft Dynamics RMS and other financial systems. • Led IT infrastructure projects, including network expansion and server virtualization. • Provided training sessions and workshops to enhance end-user understanding of IT systems. • Managed Microsoft Exchange Server and Office 365 administration.