Basic Info

RAMI FAISAL

11 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Technical support Manager at Nile Engineering Group

Experience Details

Technical support Manager

Installation/Maintenance/Repair

Manager

Handling All Maintenance issues:
Mange Repair, Order parts and claims in all branches (9 Branches).
Mange Q.C Functions in all branches.
Mange DOA and DAP Cycle and compensation with Vendor.
Mange Technical Support and Training for technical staff.


Company Details

Nile Engineering Group

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2016 to present (1 year 2 months)
After Sales services and warranty section head at Franke

Experience Details

After Sales services and warranty section head

Installation/Maintenance/Repair

Manager

N/A


Company Details

Franke (multinational)

Giza, Egypt

More than 1000 employees

Consumer Electronics

N/A

Feb 2016 to Jun 2016 (4 months)
Claim and Data Control (Warranty) Manager at UNION GROUP

Experience Details

Claim and Data Control (Warranty) Manager

Installation/Maintenance/Repair

Manager

N/A


Company Details

UNION GROUP

Cairo, Egypt

501-1000 employees

Retail, Consumer Services

WWW.UNIONGROUPEGYPT.COM

Jan 2015 to Dec 2015 (11 months)
Technical Support and Data Control Supervisor at UNION GROUP

Experience Details

Technical Support and Data Control Supervisor

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

UNION GROUP (multinational)

Cairo, Egypt

501-1000 employees

Retail

WWW.UNIONGROUPEGYPT.COM

Dec 2010 to Jan 2015 (4 years 1 month)
Senior Maintenance Engineer at UNION GROUP

Experience Details

Senior Maintenance Engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

UNION GROUP

Cairo, Egypt

501-1000 employees

Retail

WWW.UNIONGROUPEGYPT.COM

Oct 2009 to Nov 2010 (1 year 1 month)
Maintenance Engineer at RING Corp. (subsidiary of Orascom Telecom)

Experience Details

Maintenance Engineer

Installation/Maintenance/Repair

Entry Level

- Maintenance Engineer (Maintenance Mobile Engineer)

Working at Samsung Department (level 3 engineer), Also worked at Blackberry and Haier Department


Company Details

RING Corp. (subsidiary of Orascom Telecom) (multinational)

Egypt

501-1000 employees

Telecommunications

N/A

May 2008 to Oct 2009 (1 year 5 months)
Teaching Assistant in the Faculty of Engineering at MISR UNIVERSITY FOR SCIENCE & TECHNOLOGY

Experience Details

Teaching Assistant in the Faculty of Engineering

Engineering - Telecom/Technology

Entry Level

- Introduce university classes in the field of Electronic & communication Engineering and supervise the communication laboratory experiments associated.
- Courses teaches in MUST (Circuit 1, Circuit 2, Electronics 4, Active filters, Signal analysis, Satellite communication and Mobile communications)
- Leading a graduation project team consisting of 5 students from communication departments.


Company Details

MISR UNIVERSITY FOR SCIENCE & TECHNOLOGY

Giza, Egypt

501-1000 employees

Education

www.must.edu.eg

Sep 2005 to Oct 2007 (2 years 1 month)
Designing and Maintenance Engineer at Kenoz Company

Experience Details

Designing and Maintenance Engineer

Creative/Design/Art

Entry Level

Working for R&D at Kenoz Company in (RF projects, Design, simulation, testing RF projects) working as junior engineer

Designing and Maintenance Engineer at Kenoz Company:-

Design and maintain RF projects and electronics cards related to digital communication and other RF systems


Company Details

Kenoz Company

Cairo, Egypt

1-10 employees

Consumer Electronics

N/A

Sep 2005 to Sep 2007 (2 years)

Achievements


Good knowledge at satellite communication, mobile communication, designs RF (radio frequency) using PLL (phase locked loop). - Good knowledge at Mobile and Nanotechnology maintenance (overall troubleshooting and how to change different types and different packages of ICs) - Trained from Samsung for H.W processes and S.W downloading, also got another training about Soft Skills (how to deal with Customer and also how to satisfy customer).

Education

B.SC degree in the field of Electronics and Communications Engineering, from Misr University for Science and Technology in B.SC degree in the field of Electronics and Communications Engineering

Education Details

B.SC degree in the field of Electronics and Communications Engineering, from Misr University for Science and Technology

B.SC degree in the field of Electronics and Communications Engineering

Misr University for Science and Technology (MUST), Egypt

A / Excellent / 85 -100%

N/A

- Graduation project: Evaluation the (GPS) with the presence of noise using the GSM as the transmitting media. - Ranked in University: the fourth. - microwave design.

Misr University for Science and Technology (MUST)
2000 - 2005

Certifications

Certificate details

Basic Certified Engineer

Apr 2010

100 out of 100

N/A

N/A

SAMSUNG

(Online Training for troubleshooting for different models and repair its faults also how to make Software downloading & IMEI writing), GSPN website contents and usage, STELS and usage

Certificate details

Golden Certification

Mar 2010

N/A

N/A

N/A

SAMSUNG

Training obtained at Samsung t

Certificate details

Advance Certification Evaluation (HHP) Products

Dec 2010

N/A

N/A

N/A

Training at Samsung training center,was mainly forHardware,Troubleshooting, Assembly & Dis-assembly, Soldering & De-soldering techniques, Signal tracing, Software downloading and offline IMEI writing

Training and Courses

Training/Course Details

Training for design and simulation for RF design

Aug 2003

kENOZ COMPANY

- Training for design and simulation for RF designs. - PCB (Printed Circuit Board) From BAHGT Group (Design and Fabrication) - ORCAD (design, simulation and layout) - Measurements course on (Spectrum analyzer) at MUST.

Jobseeker photo

Profile Skills and Keywords

Advance Certification Evaluation (HHP) ProductsAfter Sales Services And Warranty Section HeadArabicB.SC Degree In The Field Of Electronics And Communications EngineeringBasic Certified EngineerCOSMOSClaim And Data Control (Warranty) ManagerConsumer ElectronicsConsumer ServicesCreativeDesignDesigning And Maintenance EngineerDetails-orientedEducationEnglishFilmsFrankeGSMGamesGolden CertificationHard WorkerInstallationMaintenanceMaintenance EngineerMaintennancePlannerProblem SolverREMEDYRING Corp. (subsidiary Of Orascom Telecom)RepairRetailSenior Maintenance EngineerSolderingTeachingTeaching Assistant In The Faculty Of EngineeringTechnical Support And Data Control SupervisorTechnical Support ManagerTelecommunicationsTrainingTraining For Design And Simulation For RF DesignUNION GROUPWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Maintenance

Maintenance

: Expert

: Extreme - I love it!

:

More than 7 years

SOLDERING

SOLDERING

: Expert

: High

:

More than 7 years

GSM

GSM

: Expert

: Extreme - I love it!

:

More than 7 years

COSMOS

COSMOS

: Expert

: Extreme - I love it!

:

3-5 years

REMEDY

REMEDY

: Advanced

: High

:

1-3 years

Fields of Expertise

maintennance

maintennance

: Expert

: Extreme - I love it!

:

More than 7 years

training

training

: Advanced

: High

:

3-5 years

teaching

teaching

: Advanced

: Medium

:

1-3 years

Key Skills

Planner, Hard worker, Creative, Problem Solver, Details-oriented

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