Rami Samir Touma

Director of OperationsFull Time

• Job Details:Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives Adhere to the companys policies and standards, and ensure the laws and regulations are being followed Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs

Area Operations ManagerFull Time

• Job Details:Monitor sales and work toward meeting quarterly objectives Visit stores to evaluate operations, cleanliness and efficiency of each area Recruit, hire and train new managers in their direct area Offer consultation and recommendations to store managers on overcoming operations challenges Minimize cost and labor by reviewing schedules and inventory use

Restaurant ManagerFull Time

• Job Details:Supervising daily shift operations, including front and back-of-house restaurant operations Maintaining safety and food quality standards Keeping customers happy, getting their feedback on the experience and handling complaints Organizing schedules, keeping track of employees’ hours and recording payroll data Controlling operational costs and identifying ways to cut waste Appraising staff performance and disciplining or retraining employees to correct poor performance