
Ramez Hanna
Director Of Operations
Cairo, EgyptWork Experience
Pharmacy Operations ManagerFull Time
Classic Care Pharmacy (Centric Health) long term care
May 2013 - Jun 2015 -2 yrs, 1 month
Canada , Toronto
- Job Details:• Monitor company policy/procedural requirements to ensure • company policies and procedures are followed and standards are met. • Identifying and analyzing incident reports, ensure proper documentations are in place. • Maintaining a safe environment and efficient work flow. • Responsible about staff recruitment and Development. • Involved in financial decision making with the Management Board. • Maintaining Excellent Relationship with all Director of Care and Regional Managers through regular visits to the homes and continuous follow up meetings.
Product Manager Africa&EuropeFull Time
Futura Labs International - Symrise
Apr 2007 - Oct 2009 -2 yrs, 6 months
Egypt , Giza
- Job Details:• Responsible for the unit Marketing activities • Marketing Research and Planning • Budgeting and Forecasting • Managing customer relationships • Managing the sales process between the sales team and the savory team • Creating and Matching Savory Flavors • Responsible of pricing the finished products • Resolved customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
Education
BSc in Pharmacy
University of TorontoJan 2010 - Jan 2011 - 1 Year
Bsc in Pharmacy
Misr University for Science and Technology (MUST)Jan 1998 - Jan 2003 - 5 yr
High School - Thanaweya Amma
College des FreresJan 1998
Skills
Languages
English
FluentArabic
FluentFrench
Advanced
Training & Certifications
First Aid
Ontario College of Pharmacists·2013Project Management Certificate
2007Negotiation Skills
2006Advanced Selling Skills
2006Territory and time management
2006Territory and time management
2006Physician Partnership Program
2005High Impact Communication
2005Quality Control & Quality Assurance Trainee
Eva Pharmaceutical Factory·2002