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Ramez Hanna

Director Of Operations

Cairo, Egypt

Work Experience

  • Director Of OperationsFull Time

    United care pharma

    Nov 2018 - May 2019 -6 months

    • Business development directorFull Time

      Trustcare

      Sep 2015 - Oct 2018 -3 yrs, 1 month

      • Pharmacy Operations ManagerFull Time

        Classic Care Pharmacy (Centric Health) long term care

        May 2013 - Jun 2015 -2 yrs, 1 month

        Canada , Toronto

        • Job Details:• Monitor company policy/procedural requirements to ensure • company policies and procedures are followed and standards are met. • Identifying and analyzing incident reports, ensure proper documentations are in place. • Maintaining a safe environment and efficient work flow. • Responsible about staff recruitment and Development. • Involved in financial decision making with the Management Board. • Maintaining Excellent Relationship with all Director of Care and Regional Managers through regular visits to the homes and continuous follow up meetings.
      • Product Manager Africa&EuropeFull Time

        Futura Labs International - Symrise

        Apr 2007 - Oct 2009 -2 yrs, 6 months

        Egypt , Giza

        • Job Details:• Responsible for the unit Marketing activities • Marketing Research and Planning • Budgeting and Forecasting • Managing customer relationships • Managing the sales process between the sales team and the savory team • Creating and Matching Savory Flavors • Responsible of pricing the finished products • Resolved customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
      • Education

        • BSc in Pharmacy

          University of Toronto

          Jan 2010 - Jan 2011 - 1 Year

        • Bsc in Pharmacy

          Misr University for Science and Technology (MUST)

          Jan 1998 - Jan 2003 - 5 yr

        • High School - Thanaweya Amma

          College des Freres

          Jan 1998 

        Skills

        • Microsoft Office
        • Internet Research
        • Management
        • Sales
        • Business Development
        • Pharmacy Softwares
        • Marketing
        • Operation Management

        Languages

        • English

          Fluent
        • Arabic

          Fluent
        • French

          Advanced

        Training & Certifications

        • First Aid

          Ontario College of Pharmacists·2013
        • Project Management Certificate

          2007
        • Negotiation Skills

          2006
        • Advanced Selling Skills

          2006
        • Territory and time management

          2006
        • Territory and time management

          2006
        • Physician Partnership Program

          2005
        • High Impact Communication

          2005
        • Quality Control & Quality Assurance Trainee

          Eva Pharmaceutical Factory·2002
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