RM
Ramez Mounir
Team Leader at Orange Service
Giza, EgyptWork Experience
Orange Service
Jun 2024 - Present -1 yr, 1 month
Egypt
- Job Details:Delivered high-quality customer service and sales support, assisted customers with mobile services, billing inquiries, device upgrades, and technical support. Consistently met and exceeded sales targets.
Zara - Azadea Group
Apr 2023 - Dec 2023 -8 months
Egypt
- Job Details:Provided customer service in a retail environment, assisted clients with styling advice and maintained store standards.
Orange
Jan 2023 - Apr 2023 -3 months
Egypt
- Job Details:Dealt with upper-class customers, providing customer service support.
Vodafone
Feb 2019 - Aug 2020 -1 yr, 6 months
Egypt
- Job Details:Provided customer service support.
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2017 - Jan 2021 - 4 yr
Skills
- Customer Service
- Sales Support
- Technical Support
- Cash Handling
- Financial Statement Preparation
- Digital Transactions
- Team Leadership
- Communication
- Problem Solving
- collaboration
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Languages
Arabic
FluentEnglish
Fluent