RM

Rahma Mohammed

Customer Support Representative at teleperformance uk

Cairo, Egypt

Work Experience

  • Customer Support Representative

    teleperformance uk

    Jan 2025 - Present -6 months

    Egypt

    • Job Details:- engaged with customers to provide top-tier support and solutions. - developed strong sales skills, increasing customer satisfaction and retention. - built excellent client relationships through effective communication.

  • English Language Instructor

    leaders academy

    Jan 2021 - Sep 2023 -2 yrs, 8 months

    Egypt

    • Job Details:- designed and implemented personalized study plans tailored to students' needs. - developed interactive teaching techniques to enhance engagement and comprehension. - successfully guided students to achieve ielts scores of 6-7.

    • Education

    • Bachelor's Degree in international finance

      El Shorouk Academy (SHA)

      Jan 2022   3 yr 6 Months

    Skills

    • customer service & sales
    • English Language Instruction
    • ielts preparation
    • personalized learning strategies
    • Communication & Client Interaction
    • Problem-Solving

    Languages

    • English

      Fluent

    • Arabic

      Fluent
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