Rahma Ismail

Customer Service & Logistics Coordinator

• Job Details:Supported the parcels department manager in daily operations and team coordination. Assisted in organizing client bookings and logistics for exhibition attendance. Collaborated with the marketing team to coordinate participation in international exhibitions as a shipping representative. Managed inbound goods in warehouses, including order receiving and dispatch preparation. Acquired a working knowledge of customs procedures related to export. Coordinated customer orders with clothing factories across Egypt, gaining in-depth knowledge of the local garment industry and trader network. Handled customer service responsibilities, supporting clients in partial and full shipments to Algeria. Worked in a sales capacity by promoting the company’s services and following up with both potential and existing clients.

Front Office Executive

Medical Secretary