
Rahma Mostafa Elsawy
Billing Accountant
Hadayek October, Giza, EgyptWork Experience
APL Logistics
Sep 2024 - May 2025 -8 months
- Job Details:Processed and validated an average of 200+ bills per week for B2B freight shipments, ensuring accuracy and timely submission. Resolved 20–30 missing documentation cases weekly, collaborating with internal departments and external partners to ensure smooth invoicing. Composed and responded to 20+ professional emails per week regarding billing issues, case updates, and documentation follow-ups. Maintained a 96%+ quality accuracy rate across 50+ monthly performance audits as evaluated by the quality assurance department. Supported payroll operations by identifying and resolving payment issues and ensuring accurate compensation. Maintained and updated shared task-tracking sheets using Excel and Google Sheets, noting case status, payment timelines, and follow-up actions. Consistently met daily KPIs and contributed to the team’s SLA compliance and operational efficiency.
Noah Gym
Aug 2023 - Nov 2023 -3 months
- Job Details:Promoted and sold gym memberships and fitness services, consistently meeting short-term sales targets. Built and maintained strong customer relationships to drive retention and referral-based growth. Provided detailed service information, handled objections, and guided customers through the sales process. Recorded customer interactions and updated CRM logs to support sales tracking and performance analysis.
Education
Bachelor's Degree in Economics
Helwan UniversityJan 2024
Skills
- Microsoft Excel
- Documentation Management
- google sheets
- Billing & invoicing
- Case Resolution
- Microsoft Office Suite (Word, PowerPoint)
- Adaptability
- fast learner
- Attention to detail
- Problem-Solving
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Languages
English
Advanced
Training & Certifications
summer training program 'Future Employee for the digital era' & online boot camp on SMEs from CIB Egypt
CIB·2024Securities trading
Watheeqa securities·2023Sumer internship
NSB·2023HIVER program for SDGs
lone star university and Helwan university·2023English Oral Communication course
AUC·2022