RE

Rahma Elamin

Technical Support

Cairo, Egypt

Work Experience

  • Technical Support

    Transcom

    Oct 2023 - Jul 2024 -9 months

    Egypt

    • Job Details:Identify customers' needs, provide solutions and alternatives. Build sustainable relationships and engage customers by taking the extra mile. Manage large amounts of inbound and outbound calls in a timely manner.

  • Sales Person

    Proper Business Solutions

    Sep 2022 - Sep 2023 -1 yr

    Egypt

    • Job Details:Initiate cold callings for the USA business users. Provide customer service and handle complaints. Achieve sales target.

  • Shadow Teacher

    Modern Avenue School

    Jan 2022 - May 2022 -4 months

    Egypt

    • Job Details:Support the student that needs optimal learning. Helping fill in the gaps in the learning process. Promote positive interaction in the classroom.

  • Intern

    Omdurman National Bank

    Sep 2021 - Nov 2019 -1 yr, 10 months

    Egypt

    • Job Details:Execute daily entry tasks for all types of data, review paperwork and file documents, respond to queries for information and access relevant files.

    • Skills

    • Time Management
    • Leadership
    • Negotiation
    • Adaptability
    • MS Office
    • Problem Solving and Decision Making
    • communication and presentation skills
    • Advanced Computer Skills

    Languages

    • Arabic

      Beginner

    • English

      Beginner

    • Korean

      Beginner
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