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Raghda Hossam Eldin abdelsalam

Customer Service reprsentetaive at Vodafone Egypt

Faisal, Giza, Egypt

Work Experience

  • Customer service supervisorFull Time

    Egy Fancy Designs

    Feb 2019 - Jun 2020 -1 yr, 4 months

    Egypt , Cairo

    • Project Coordinator&Customer Service Team LeaderFull Time

      Amadeus

      Jun 2017 - Present -8 yrs

      Egypt , Cairo

      • Job Details:Manager for the customer service department and project coordinator as well for the forums and exhibitions

      • Vodafone Egypt

      • Customer Service reprsentetaiveFull Time

        Jul 2016 - Present -8 yrs, 11 months

        Egypt

        • Customer Service reprsentetaiveFull Time

          Jul 2016 - Nov 2016 -4 months

          Egypt

          • Job Details:Customer service Representative to serve the irish customers and to help them in their complaints

      • customer Service representativeFull Time

        Raya contace centre

        Nov 2014 - Aug 2015 -9 months

        Egypt , Cairo

        • Job Details:Serving the emirates customers

        • Education

        • Bachelor of law in Law

          Ain Shams University (ASU)

          Jan 2008 - Jan 2012 - 4 yr

        • High School - Thanaweya Amma

          Saint Fatima Language School

          Jan 2008 

        Skills

        • Microsoft Office
        • Microsoft Excel
        • mobinil
        • Microsoft Word
        • Raya contact centre

        Languages

        • English

          Fluent

        • Arabic

          Fluent

        • French

          Intermediate

        Training & Certifications

        • Communication Skills

          Mobinil·2013

        • ICDL

          Ain Shams Universty·2012
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