RA
Raghad Mohamed Ahmed
Summer Intern
Minya Alqamh, Sharqia, EgyptWork Experience
Housing Development Bank
Jul 2024 - Sep 2024 -2 months
Egypt
- Job Details:Learned about customer service, how to talk to clients, answer their questions, and solve their problems. Gained hands-on experience with banking procedures, like managing accounts and ensuring accuracy.
Proper Business Solutions
Jun 2022 - Jul 2022 -1 month
Egypt
- Job Details:Generated new client leads through outbound calls, maintained accurate CRM entries, handled customer inquiries, and participated in sales training sessions.
Education
Bachelor's Degree in Mathematics and Statistics
Benha UniversityJan 2021 - Jan 2025 - 4 yr
Skills
- Risk Management
- Financial Analysis
- Banking products (services knowledge)
- Customer Relationship Management (CRM)
- Teller operations (cash management)
- Core Banking Systems
- Digital banking platforms (mobile app support)
- Microsoft Excel (pivot tables, formulas, financial modeling)
- Microsoft Power BI (data visualization tools)
- Communication skills
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Languages
Arabic
FluentEnglish
FluentFrench
IntermediateSpanish
Intermediate