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Ragab Mohammed Nabih

fresh graduate BA

Giza, Egypt

Work Experience

  • Customer Service AdvisorFull Time

    Vodafone Ireland VIS

    Jul 2015 - Present -9 yrs, 11 months

    Egypt , Giza

    • Job Details:-Build a good Rapport with Clients over the phone. -Respond promptly to customer inquiries. -Handle and resolve customer complaints. -Obtain and evaluate all relevant information to handle customer and service inquiries. -Manage customers' accounts. -Follow up on customer interactions
  • Customer care representativeFull Time

    Etisalat Egypt

    Feb 2015 - Jul 2015 -5 months

    Egypt , Cairo

    • Education

      • BSc in Business Administration

        Menoufia University

        Jan 2009 - Jan 2014 - 5 yr

      • High School - Thanaweya Amma

        Horren Secondary School

        Jan 2009 

      Skills

      • Internet
      • Customer Care
      • Microsoft Word

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • EduEgypt

        ITI·2014
      • American English Language course

        MODLI·2013
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