Raaed Galal Radwan

Customer Service & Retail Sales Representative at IKEA - M&S

Abdeen, Cairo, Egypt
  • customer servive
  • Cash Office
  • Sales
  • Tour Guide
  • Microsoft Office

Work Experience

Customer Service & Retail Sales RepresentativeFull Time

IKEA - M&S

September 2011 - Present • 12 yrs, 6 months

Public Relation & Tour guideFull Time

Al Azha Park

July 2007 - March 2011 • 3 yrs, 8 months

Education

  • BSc in Social Work

    The Higher Institute of Social WorkJan 2002 to Jan 2007 · 5 Years
  • High School - Thanaweya Amma

    EL Khedewya Jan 2002

Achievements

*I got Customer Service Champion in M&S Al-Futtaim Group twice in one year from the mystery shopper *I got Thank You Certification from IKEA CFC Al-Futtaim Group according to my hard work during the buildup.

Skills

Tools and Fields of Expertise

  • customer servive
  • Cash Office
  • Sales
  • Tour Guide
  • Microsoft Office
  • Adobe Photoshop
  • NAV

Languages

  • English

    Advanced

Training & Certifications

  • Human Resource management

    Totality·2007
  • Public Relation management

    AUC·2006
  • ICDL

    2006
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