Basic Info

Radwa Fayed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Purchasing Coordinator at German University in Cairo

Experience Details

Purchasing Coordinator

Administration

Experienced (Non-Manager)

N/A


Company Details

German University in Cairo

New Cairo, Egypt

More than 1000 employees

Education

http://www.guc.edu.eg/

Mar 2015 to present (1 year 9 months)
English Teacher at Juniors Academy

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Entry Level

• Developing and implementing lessons/work schemes
• Providing a safe and stimulating environment that facilitates learning
• Organizing and supervising play and work activities (for example reading, cooking, music, dancing etc)
• Liaising with parents/careers and professionals such as speech therapists and health visitors
• Maintaining records
• Monitoring and recording progress


Company Details

Juniors Academy

Cairo, Egypt

11-50 employees

Education

http://juniorsacademy.com/en/

Jun 2014 to Feb 2015 (8 months)
Office manager at Le designs

Experience Details

Office manager

Administration

Experienced (Non-Manager)

• Helping business meet sales and revenue goals
• Design plans to achieve these goals
• Create strategies to combat potential revenue losses
• Perform research to identify new potential clients
• Create presentations about company's products or services
• Ensure that clients are satisfied and by resolving any outstanding issues
• Inform company about new contacts and new marketing opportunities
• Organizing and attending meetings
• Arranging appointments
• Booking transport and accommodation
• Ordering stationery and furniture
• Dealing with correspondence, complaints and queries
• Preparing letters, presentations and reports
• Managing office budgets
• Liaising with staff, suppliers and clients
• Organizing induction programmers for new employees
• Ensuring that health and safety policies are up to date
• Using a variety of software packages
• Handling staff recruitment and appraisals
• Keeping personnel records.


Company Details

Le designs

Cairo, Egypt

1-10 employees

Marketing and Advertising

N/A

Dec 2013 to Jun 2014 (6 months)
Retail sales support at Vodafone

Experience Details

Retail sales support

Sales/Retail

Experienced (Non-Manager)

• Handling customer face to face
• Solving problems
• Documentary & Paper work including filling and archiving
• Sell specific products and services to consumers
• Explain different customizable features
• Check inventory to ensure product is in stock
• Bag and package purchases
• Collect methods of payment and dispense change
• Operate cash registers
• Count the day's money transactions at the end of the day
• Set up display
• Ensure pricing is correct.
• Meeting sales targets
• Promoting new products
• Dealing with foreigners customers


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

vodafone.com.eg

Aug 2012 to Oct 2013 (1 year 2 months)
Sales at Vodafone

Experience Details

Sales

Sales/Retail

Entry Level

• Managing databases
• Generating new business
• Managing accounts
• Meeting targets
• Helping clients
• Calling prospective clients
• Generating and qualifying leads through cold calling
• Managing leads by tracking and following up on them
• Producing activity reports
• Attending tradeshows and conferences
• Working with Affiliate Sales to cross generate leads


Company Details

Vodafone

Cairo, Egypt

More then 1000 employees

Telecommunications

vodafone.com.eg

Oct 2011 to Jul 2012 (9 months)
Customer service at Vodafone

Experience Details

Customer service

Customer Service/Support

Entry Level

• Resolve customer complaints via phone
• Greet customers warmly and ascertain problem or reason for calling.
• Advise on company information.
• Place or cancel orders.
• Act as the company gatekeeper.
• Inform customer of deals and promotions.
• Ensure proper customer service is being delivered.
• Read from scripts.
• Handle changes in policies or renewals.


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

vodafone.com.eg

Jun 2011 to Oct 2011 (4 months)

Education

bachelor in accounting & business

Education Details

bachelor

accounting & business

Faculty of commerce english section tanta university, Egypt

C / Good / 65 - 75%

accounting & business

accounting & business

Faculty of commerce english section tanta university
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

salam

Egypt

2006

B / Very Good / 75 - 85%

N/A

salam
2006

Certifications

BBSA
Apr 2011

Certificate details

BBSA

Apr 2011

N/A

N/A

N/A

amidest & future

N/A

ICDL
Oct 2008

Certificate details

ICDL

Oct 2008

N/A

N/A

N/A

YAT

N/A

Certificate details

Accounting diploma

Jun 2009

N/A

N/A

N/A

YAT

N/A

Training and Courses

Training/Course Details

accounting

Sep 2009

accounting office

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting & BusinessAccounting DiplomaAdministrationAdvirtisingBBSABusiness DevelopmentCommunicatorCustomer ServiceCustomer-orientedEducationEnglishEnglish TeacherICDLMarketing And AdvertisingMicrosoft OfficeOffice ManagerOrganizerPlannerPurchasing CoordinatorRetailRetail Sales SupportSalesSupportTeam PlayerTelecommunicationTelecommunicationsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

1-3 years

advirtising

advirtising

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Communicator, Customer-oriented, Organizer, Team Player

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