Basic Info

Radwa elgindy

Less than 1 year

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Media Specialist at Stanly Group for investment and development

Experience Details

Media Specialist

Marketing/PR/Advertising

Experienced (Non-Manager)

Develop, update and maintain all media lists.
Σ Coordinate suitably with production and distribution of material with various departments.
Σ Monitor all media forms (Social media, newspapers and news websites...etc.).
Σ Develop, update and maintain all press kits as well as media materials as needed.
Σ Develop, maintain and manage relations with external audiences, media as well as non-media to
convey required message.
Σ Coordinate focused PR tasks and events with varied departments as guided by supervisors.
Σ Support to prepare and distribute plans, minutes, agendas etc.
Σ Involve in media and communications departmental discussions and meetings along with work
cross-functionally amid various team members.
Σ Convey and report to supervisor on constantly and regular basis


Company Details

Stanly Group for investment and development

Alexandria, Egypt, Egypt

More than 1000 employees

Real Estate/Property Management

www.stanlygroup.com

May 2016 to present (7 months)
Guest Relations Executive at Stanly Group for investment and development

Experience Details

Guest Relations Executive

Customer Service/Support

Experienced (Non-Manager)

Ensure and provide flawless, upscale, professional and high class guest service experiences.
Σ Analyze customer feedback and provide strategic direction.
Σ Respond to guests needs and anticipate their unstated ones.
Σ Expect and react promptly to clients’ requirements and inquires.
Σ Actively listen and resolve clients’ complaints.
Σ Coordinate and manage communication between clients and staff and follow up to ensure
Complete service recovery.


Company Details

Stanly Group for investment and development

Alexandria, Egypt

More than 1000 employees

Real Estate/Property Management

www.stanlygroup.com

Dec 2015 to May 2016 (5 months)
Technical Support Agent at Vodafone

Experience Details

Technical Support Agent

Customer Service/Support

Entry Level

Act as a first line of support to all VF UK internet users' technical inquiries.
Σ Provides relevant and accurate information (Services, Products & Policies).
Σ Follow up with second line of support to make sure that all escalated problems will be solved in
The appropriate time.
Σ Provide customer with appropriate options/right suggestions.
Σ Handle escalated calls from either the call center or directly from the customers to an outcome
Of maximum customer satisfaction.


Company Details

Vodafone (multinational)

Alexandria, Egypt, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2015 to Dec 2015 (3 months)
Trainee (intern) at Spinzomedia for creative solutions

Experience Details

Trainee (intern)

Marketing/PR/Advertising

Student

N/A


Company Details

Spinzomedia for creative solutions

Alexandria, Egypt

11-50 employees

Marketing and Advertising

http://www.spinzomedia.com/

Aug 2014 to Sep 2014 (1 month)
Trainee (intern) at QNB El Ahli

Experience Details

Trainee (intern)

Customer Service/Support

Student

N/A


Company Details

QNB El Ahli (multinational)

Alexandria, Egypt

More than 1000 employees

Banking

N/A

Jun 2014 to Jul 2014 (1 month)

Education

BA in Media Management

Education Details

BA

Media Management

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

Speech & Communication Skills

N/A

Arab Academy for Science, Technology and Maritime Transport
2011 - 2015

Training and Courses

Training/Course Details

banking

Jul 2014

QNB el ahli

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe After EffectsAdobe AuditionAdobe PhotoshopAdobe PremiereArabicBankingCommunicatorCustomer ServiceEnglishGuest Relations ExecutiveHard WorkerMarketingMarketing And AdvertisingMedia ManagementMedia SpecialistOrganizerPlannerProperty ManagementQNB El AhliRadio HostingReal EstateSocialSupportTV PresentingTechnical Support AgentTelecommunicationsTraineeVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Premiere

Adobe Premiere

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Advanced

: High

:

Less than 1 year

adobe audition

adobe audition

: Advanced

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Key Skills

Planner, Communicator, Hard worker, Organizer, Social

Online Presence

Public Profilehttps://eg.linkedin.com/pub/radwa-elgindy/66/938/48https://www.facebook.com/radwa.gindyhttps://twitter.com/radwa_elgindy

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