Radwa Hamdy Bayoumi
Deputy Manager (CRM) at El-Tarek Automotive
Sidi Bishr, Alexandria, EgyptWork Experience
Deputy Manager (CRM)Full Time
El-Tarek Automotive
Jan 2019 - Present -6 yrs, 5 months
Egypt , Alexandria
- Job Details:1- Receiving and supervising calls. 2- Follow up and supervise the Facebook page. 3- Follow up with clients after sales. 4- Follow up with clients. 5- Receiving and following up on problems. 6- Follow up with the sales department and customers. 7- Follow up on solving customer problems. 8- Training new & old co-workers.
Customer Service AgentFull Time
El-Tarek Automotive
Jun 2017 - Jan 2019 -1 yr, 7 months
Egypt , Alexandria
- Job Details:1- Receiving calls and directing to the sales department. 2- Follow up with customers and sales department. 3- Follow the Facebook page. 4- Receiving the complaint, directing it to the competent department, and following up on a solution.
SecretarialFull Time
Ebdaa Training Center
Jan 2016 - Apr 2017 -1 yr, 3 months
- Job Details:Organizing and following up on lectures and teaching aids.
SupervisorFull Time
Modern Manar Language School
Sep 2014 - Sep 2015 -1 yr
Egypt , Alexandria
- Job Details:Organization, follow-up and general supervision of classrooms.
Education
licenciatura in Anthropology
Alexandria University (ALEXU)Jan 2009 - Jan 2013 - 4 yr
Skills
- Hard Work
- Administration
- organization
- Problem Solving
- Problem Analysis
- Call Center
- Customer Support
- Customer Service
- Follow Up
- Consultation
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Languages
English
Intermediate