RE

Radia Elhennawy

Regional Training Manager at Raya CX

Egypt

Work Experience

  • Regional Training Manager

    Raya CX

    Aug 2022 - Present -3 yrs, 1 month

    Egypt

    • Job Details:Develop a department of well-trained, competent professionals who continuously improve the organization and themselves. Conduct train-the-trainer sessions, coordinate with quality supervisor and operations, create and maintain training schedules, and manage client relationships.
  • Training Manager

    Concentrix

    Dec 2021 - Jul 2022 -7 months

    Egypt

    • Job Details:Develop a department of well-trained professionals, conduct training sessions, coordinate training schedules, and manage client relationships.
  • Senior Quality & Training Supervisor

    Concentrix

    Jul 2019 - Nov 2021 -2 yrs, 4 months

    Egypt

    • Job Details:Drive initiatives to improve training quality, evaluate trainer consistency, and conduct coaching sessions.
  • Senior Training Specialist

    Telecom Egypt

    Aug 2018 - Jun 2019 -10 months

    Egypt

    • Job Details:Conduct training needs analysis, design course materials, and evaluate training effectiveness.
  • Education

    • Bachelor's Degree in Business Administration

      ESLSCA Business School

      Jan 2021 

    • Bachelor's Degree in Global Marketing

      ESLSCA Business School

      Jan 2019 

    • Bachelor's Degree in Business Administration

      Modern Academy in Maadi (MAM)

      Jan 2015 

    • High School

      El-Bashaer international school

      Jan 2011 

    Skills

    • Microsoft Office
    • Tableau
    • Video Editing
    • Salesforce.com
    • sales navigator
    • Powerbi
    • E-Learning Design
    • Emotional intelligence
    • Creative Thinking
    • Time Management
    View More

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • German

      Intermediate
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