RM

Radhika Mehta

Product Design Lead at Ninjacart

Bengaluru, India

Work Experience

  • Co-founder - Product and Design

    Urban Flora

    Mar 2024 - Sep 2024 -6 months

    India

    • Job Details:Led product strategy and design for an urban gardening mobile application, grounded in insights from a mixed-methods research approach (150+ survey respondents, 10-12 contextual inquiries). Designed two key features: an environment-aware plant recommendation system that offered tailored suggestions based on real-time conditions (initial user feedback highlighted its utility). A personalized plant care reminder system was also developed to support user engagement and plant health. Designed and managed marketing campaigns on meta ads, achieving over 1000 app downloads within the initial 10-days with a CPI of 12 INR.
  • Product Design Lead

    Ninjacart

    Nov 2022 - Present -2 yrs, 9 months

    India

    • Job Details:Increased rewards adoption by 35% and average order tonnage by 8% by redesigning the rewards flow using behavioral design principles and human-computer interaction frameworks, tailored to low-tech Indian convenience store owners. Enabled user-centered solutions for agri-traders across India through the development of detailed personas and a field research guide, backed by extensive contextual user research into digital adoption behaviors in rural agricultural markets. Achieved a 25% increase in loan disbursals and an 8% reduction in support queries by implementing contextual video explanations at critical stages of the loan disbursal process, improving clarity around turnaround time (TAT) and enhancing the overall user experience. Improved commodity pick rate from 34% to 38% and boosted CTA interaction to 86% by identifying and addressing key usability issues in the mandi news commodity selector through A/B testing and iterative UI design, resulting in a 13% increase in category selections.
  • User Experience Designer & Researcher

    Waycool Foods

    Jun 2021 - Nov 2022 -1 yr, 5 months

    India

    • Job Details:Defined and implemented end-to-end design methodologies for Mandione, a nationwide chat based online marketplace for agri-traders. Introduced iterative visual regression testing to enhance design quality and consistency.
  • Trainee Decision Scientist

    Mu Sigma Business Solutions

    Jun 2019 - Feb 2021 -1 yr, 8 months

    India

    • Job Details:Compliance dashboard development for client - Dell EMC. Developed and maintained numerous interactive dashboards leveraging product compliance studies. Designed and implemented diverse data visualizations and integrated multiple data points to project key compliance metrics to track the life cycle of individual components, from vendor sourcing to final assembly.
  • Education

    • Bachelor's Degree in Interaction Design

      UC San Diego

      Jan 2025 - Jan 2025 - 0 Month

    • Bachelor's Degree

      Pes university

      Jan 2015 - Jan 2019 - 4 yr

    Skills

    • User Flows
    • Wireframes
    • User Interface Design
    • Prototyping
    • User Testing
    • A/B Testing
    • Google Analytics
    • R Programming
    • Component Library
    • User interviews
    View More

    Languages

    • German

      Beginner
    • English

      Beginner
    • Hindi

      Beginner
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