RG

Raden Gunawan

Customer Service Consultant at Express Communication Services Ltd

Jakarta, Indonesia

Work Experience

  • Customer Service Consultant

    Express Communication Services Ltd

    May 2019 - Present -6 yrs, 1 month

    United Kingdom

    • Job Details:Install and configure Windows and Linux operating systems on desktop computers. Troubleshoot and resolve software issues on desktops. Identify and address network problems on desktop and laptop computers. Manage accurate inventory of desktop hardware.
  • Medical Tourism Account Manager

    DocDoc.com

    Indonesia

    • Job Details:Identified and fulfilled customer needs for healthcare services. Managed and responded to account inquiries via live chat, website requests, and phone calls.
  • Healthcare Operational Quality Control

    Asia Assistance International

    Indonesia

    • Job Details:Met with new clients to establish relationships. Managed daily, weekly, and monthly reports related to healthcare operations.
  • Roadside Assistant Manager

    Asia Assistance International

    May 2015 - May 2016 -1 yr

    Indonesia

    • Job Details:Recruited towing truck companies and workshop mechanics. Collaborated with the team to meet recruitment goals.
  • Education

    • Diploma in Hospitality

      The Hotel and Tourism Training Institute
    • High School

      Sekolah Menengah Atas Negeri (SMAN) 24

    Skills

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    Languages

    • English

      Fluent
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