RS

Raby Shawky

Technical Support Specialist at We Telecom Egypt

Egypt

Work Experience

  • Technical Support Specialist

    We Telecom Egypt

    May 2025 - Present -4 months

    Egypt

    • Job Details:Configured routers, access points, and repeaters for residential and business customers. Provided troubleshooting and technical support for internet connectivity issues. Handled refund requests and ensured customer satisfaction. Assisted with backup operations and general IT support tasks.

  • Customer Service Representative - Web Chat

    Ison Xperiences

    Oct 2024 - Jan 2025 -3 months

    Egypt

      • Skills

      • CCNA
      • MCSA
      • Networking
      • Troubleshooting
      • Technical Support
      • Time Management
      • Problem Solving
      • Critical Thinking
      • Leadership
      • hard working

      Languages

      • Arabic

        Fluent

      • English

        Fluent
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