Rabiya Fatima

Team Leader of Surveillance Team at Expert Back Office Solution

Karachi, Pakistan

Expert Back Office Solution

Feb 2025 - Present -7 months

Job Details:Monitor U.S. store sales staff performance. Track sales, attendance, behavior, and detect fraud. Identify top/low performers. Prepare performance reports and share suggestions. Handle team, assign store guide, and support team.

Gimsyshine Local Ecommerce

Oct 2024 - Mar 2025 -5 months

Orbitsync Organization

Nov 2023 - Jan 2025 -1 yr, 2 months

Job Details:Handle customer queries via phone, email, & chat. Resolve issues promptly and professionally. Maintain Excel of detailed & accurate records of verification.

Al-Musarrat International Software House

Jan 2023 - Sep 2023 -8 months

Pakistan

Job Details:Handled PayPal transactions with 100% accuracy and compliance. Managed high-volume, accurate data entry. Resolved customer inquiries efficiently on first contact.

Bachelor's Degree in CIS
Hamdard University
Jan 2021 - Jan 2023 - 2 yr
Bachelor's Degree in Pre-Medical
Govt Degree College
Jan 2020 - Jan 2021 - 1 Year
Bachelor's Degree in Science
Cambridge Public School
Jan 2018 - Jan 2019 - 1 Year
Bachelor's Degree in Cloud Computing
Hamdard University
Jan 2023 2 yr 8 Months