RM
Rabab Muhammed
senior manager at etisalat misr
Ismailia, EgyptWork Experience
etisalat misr
Aug 2022 - Present -3 yrs, 1 month
Egypt
- Job Details:lead customer service teams and manage day-to-day operations. develop strategies to improve customer satisfaction and retention. provide coaching and mentoring to junior staff.
customer service & sales agent
etisalat misr
Aug 2020 - Aug 2022 -2 yrs
Egypt
- Job Details:handled customer inquiries, complaints, and service requests. promoted and sold telecom products and services. achieved performance targets consistently.
navy international nursery
Aug 2019 - Mar 2020 -7 months
Egypt
- Job Details:created engaging lesson plans tailored to young learners. fostered a positive and interactive classroom environment. focused on building foundational language skills.