Basic Info

Youssef El-Qushairy

5 years

Cairo, Egypt

High School

Manager

Work Experience

Senior Business Developer at ECCO

Experience Details

Senior Business Developer

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

ECCO (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

www.eccooutsourcing.com

Jan 2016 to present (11 months)
Team leader at Vodafone-IE

Experience Details

Team leader

Customer Service/Support

Manager

A team leader for 15 headcount based team

Escalations, business schedules and quality monitoring.

Product supports and updates.

Business meetings and innovation plans.


Company Details

Vodafone-IE (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

Dec 2012 to Dec 2015 (3 years)
Escalations Desk at Expedia.com

Experience Details

Escalations Desk

Logistics/Supply Chain

Experienced (Non-Manager)

N/A


Company Details

Expedia.com (multinational)

Toronto, Canada

More then 1000 employees

Travel and Tourism

www.expedia.ca

Dec 2011 to Aug 2013 (1 year 8 months)
Supervisor at Samsung UK

Experience Details

Supervisor

Customer Service/Support, Sales/Retail

Manager

N/A


Company Details

Samsung UK (multinational)

Cairo, Egypt

101-500 employees

Electronics and Semiconductors

N/A

Aug 2010 to Dec 2011 (1 year 4 months)

Education

Bachelor's Degree in Mass Communication

Education Details

Bachelor's Degree

Mass Communication, Sound Engineering

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2012 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Pyramids Language School

Egypt

2010

B / Very Good / 75 - 85%

N/A

Pyramids Language School
2010

Training and Courses

Training/Course Details

Banking Course

Aug 2006

SIFE Cairo university

N/A

Training/Course Details

Travel Industry

Sep 2011

Travel Industry Council of Ontario

N/A

Training/Course Details

Sabre/Fight ticketing

Aug 2010

Expedia.ca

N/A

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBanking CourseBusiness DevelopmentCreativeCubaseCustomer ServiceECCOElectronics And SemiconductorsEnglishEscalations DeskExpedia.comHandles StressHard WorkerLeaderLogisticsMass CommunicationMicrosoft ExcelMicrosoft WordOffshoringOutsourcingRetailSabre Flight TicketingSabre/Fight TicketingSalesSamsung UKSenior Business DeveloperSound EngineeringSupervisionSupervisorSupportTeam LeaderTeam PlayerTechnical Support And AnalysisTelecommunicationsTransportationTravel And TourismTravel IndustryVodafone-IE

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Cubase

Cubase

: Expert

: Extreme - I love it!

:

3-5 years

Sabre Flight Ticketing

Sabre Flight Ticketing

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Supervision

Supervision

: Expert

: Extreme - I love it!

:

3-5 years

Sound Engineering

Sound Engineering

: Expert

: Extreme - I love it!

:

1-3 years

Technical Support and analysis

Technical Support and analysis

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Handles Stress, Team Player

Online Presence

https://www.facebook.com/joevortex

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