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Al Qassem Abualyazed

Technical Support Representative at el-gharably integrated engineering works co.

Bacos, Alexandria, Egypt

Work Experience

  • it help desk

    el-gharably integrated engineering works co.

    Aug 2023 - Aug 2025 -2 yrs

    • Job Details:provided technical support for hardware and software issues. configured and maintained windows operating systems and basic networking devices. assisted in setting up and managing it infrastructure for seamless operations.
  • Technical Support Representative

    el-gharably integrated engineering works co.

    • Job Details:managed and optimized windows operating systems to support advanced infrastructure. installed and maintained advanced video recording systems (nvr/dvr). configured and monitored complex networking devices, including nano stations and switches. configured wireless access points (access points) to meet user requirements. enhanced network security through advanced firewall configurations (sohops). administered servers, domains, and active directory for user management and system integrity. conducted technical training to upskill team members and improve operational efficiency.
  • Education

    • Bachelor's Degree in information systems

      Abu Qir institute

      Jan 2024 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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