Basic Info

Muhammad Ali

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support Advisor at TE-Data

Experience Details

Technical Support Advisor

Customer Service/Support

Entry Level

N/A


Company Details

TE-Data

Giza, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2015 to Aug 2015 (2 months)
Customer care representative at Ecco outsourcing / Vodafone

Experience Details

Customer care representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Ecco outsourcing / Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring , Telecommunications, Security and Surveillance

N/A

Apr 2015 to Jun 2015 (2 months)

Education

Bachelor's Degree in information system

Education Details

Bachelor's Degree

information system

Al-Obour Higher Institute for Management and Informatics, Egypt

C / Good / 65 - 75%

N/A

N/A

Al-Obour Higher Institute for Management and Informatics
2009 - 2013

Certifications

Certificate details

Network professional

May 2011

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

Network professional

May 2011

Microsoft

N/A

Training/Course Details

N+

Dec 2011

Faculty of computers & information Cairo university

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopCSSConsumer ServicesCreativeCustomer Care RepresentativeCustomer ServiceEcco Outsourcing / VodafoneEnglishFootballFrenchGamesHTMLHard WorkerInformation SystemJavaScriptMovies(English Only)MySQLN+Network ProfessionalOffshoringOutsourcingPHPProblem SolverSecurity And SurveillanceSupportSupportiveTeam PlayerTechnical Support AdvisorTelecommunications

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

PHP

PHP

: Intermediate

: Medium

:

Less than 1 year

MySQL

MySQL

: Intermediate

: Medium

:

Less than 1 year

HTML

HTML

: Intermediate

: Medium

:

Less than 1 year

CSS

CSS

: Intermediate

: Medium

:

Less than 1 year

javaScript

javaScript

: Intermediate

: Medium

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Little

:

Less than 1 year

Fields of Expertise

Customer Care Representative

Customer Care Representative

: Beginner

: Medium

:

Less than 1 year

Key Skills

Hard worker, Creative, Problem Solver, Team Player, Supportive

Online Presence

www.facebook.com/des.midovic

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