Priyanka Amte

Application Support Engineer

• Job Details:Provide production support, incident management, and root cause analysis for enterprise applications. Collaborate with development, database, and infrastructure teams to resolve issues and ensure smooth application operations. Perform performance tuning, handle escalations, and manage system health in a heterogeneous IT environment. Utilize monitoring tools (ITRS) and automation platforms (Apache Airflow) to streamline workflows and improve efficiency.

Technology Analyst

• Job Details:Managed database upgrades, regression testing, and UAT for enterprise applications. Provided technical support for application access and batch flow monitoring. Coordinated with multiple teams to resolve high-priority incidents and ensure minimal downtime.