Prachi Uikey

Senior Software Engineer

• Job Details:Orchestrated and developed new architecture for handling webhook using AWS API Gateway, AWS Lambda, AWS Postgres, fixing 80% of the legacy issues in the organization. Integrated open-source ticketing system using Ruby on Rails, Elasticsearch to enable centralized issue tracking for Omind products, allowing customer to raise concerns and automatically generating linked JIRA tickets for developer resolution. Designed, planned, and led the development of a voice automation AI agent call feature for campaigns, integrating Bolna API to streamline voice campaign functionality and enhance client insights. Implemented WhatsApp and email webhook integrations to provide actionable analytics and insights for clients.

Software Development Engineer I

• Job Details:Developed and maintained robust Java-based and TypeScript-based micro-services using Spring, Spring Boot, Node.js and Express.js, ensuring seamless system performance. Optimized backend APIs, facilitating secure and efficient communication between Propelld dashboard and external API integration, enhancing data accuracy and user experience, reducing processing time by 50%. Enhanced integrated webhooks functionality for real-time application status updates to partner institutes, contributing to a 45% increase in business growth. Practiced test-driven development with Chai, Mocha, JUnit and JMockit frameworks for unit testing. Streamlined tech support processes, resolving production environment issues in loan applications in collaboration with product team.