PB
poonam bhanushali
Administrator at Control Technical Solutions LLC
Muscat, OmanWork Experience
Control Technical Solutions LLC
Mar 2022 - Present -3 yrs, 3 months
Oman
- Job Details:Overseeing end-to-end operations, ensuring seamless workflow across the organization. Proficiently overseeing accounts and meticulous bookkeeping to maintain accurate financial records. Preparing & reviewing invoices ensuring accuracy & completeness. Analyzing financial statements to assess the company's fiscal health and providing valuable insights for informed business decision-making. Precisely inputting and analyzing data in Tally Prime to ensure the smooth execution of financial audits. Expertly handled VAT filing and record-keeping as per the Oman VAT regulations. Spearheaded inventory management, optimizing stock levels and proactively preventing stock leakages. Directed procurement and purchase processes by creating word orders (WO), purchase orders (PO), streamlining supplier relationships. Assisted in hiring and employee management, contributing to team growth. Managed social media channels, enhancing online presence and engagement focusing on improving the brand value. Tracking the ongoing projects from inception to completion. Conducted job costing analysis to improve cost-efficiency. Proficiently handled budgeting and forecasting to maximize financial resources and deal with cash crunch. Devised and documented company policies and ensured compliance at all levels. Maintained meticulous documentation and record-keeping practices. Ensuring smooth and effective interdepartmental coordination.
Allscripts - Healthcare IT
Feb 2020 - Jan 2022 -1 yr, 11 months
India
- Job Details:Responsible for ensuring successful implementation of EHR solutions and designated products following a detailed project plan in accordance with the contracted project scope. Worked on modules like clinical documentation, core, hospital information management (HIM) and hurdle reports in Sunrise Clinical Manager EHR. Conducting client working sessions for requirement gathering and client support. Conducting impact analysis to identify and document current and future state processes. Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope documentation. This job role required thorough knowledge of US healthcare process flows, client operational processes, job functions and implementation methodology. Design and present formal training courses and knowledge transfer to clients. Keeping up with the latest feature releases and presenting them to the clients. Providing upgrade support.
Assistant Manager - Medical Administration
Wockhardt Hospitals Ltd.
Feb 2017 - Jul 2019 -2 yrs, 5 months
India
- Job Details:Responsibilities included administration and handling of day to day operations of the clinical areas of the hospital such as inpatient floors, daycare, dialysis and ICUs. Ensuring highest level of patient satisfaction through patient grievances and grievance redressal. Was responsible to manage a team of 15 junior doctors right from their induction to the department, periodic training, duties planner, leave management and patient feedback analysis and taking corrective actions wherever necessary. Ensuring compliance with existing health care regulations – application for addition, deletion of doctor’s name, renewal of PCPNDT licensures, MLC. Ensured 100% medical records compliances for care plan documentation, ICD coding in discharge summaries, doctor handover tool and long stay reviews in inpatient areas. Successful 5S implementation in 5 departments (daycare, physiotherapy, F&B, OPD and radiology) of the hospital. Devised a process flow for consultant engagement and disengagement in turn helping in streamlining of consultant empanelment process. Was a part of the core team responsible for revamping of medical record department of the hospital. A new system of organizing, storage, filing, labelling of 40,000 medical records was introduced for optimum utilization of storage space and seamless retrieval of medical records. Played a crucial role while renewal assessment and verification audit by NABH. Have successfully faced JCI accreditation audit. QIPs for continuous quality improvement. Credentialing and privileging of full timers and visiting consultants (300+) as per JCI standards. Was a part of core time responsible for planning, organizing and conducting infection prevention and control conclave (IPCC) for two successive years to improve awareness on patient safety. Planning, organizing and coordinating clinical review and mortality meets (CRAM). International patient management - coordinating with the primary consultant and ensuring seamless clinical care delivery to the patient. Planning, organizing and coordinating continuous medical education CME's (with and without credit points) and seminars through Maharashtra Medical Council. Tracking, monitoring and analyzing department specific quality indicators as per NABH 4th edition. Periodic review of standard operating procedures (SOP) and effective implementation across clinical areas.
Management Trainee (Operations)
Nanavati Super Specialty Hospital
May 2016 - Aug 2016 -3 months
India
- Job Details:Conducted a study on outpatient satisfaction index within KPI as per NABH fourth edition. Along with the project, worked on various other assignments such as: Conducted a market research on health checkup services and OPD services offered by various hospitals for the purpose of benchmarking. Computation of equipment utilization for X-ray, Cathlab, USG, Acro departments. Computation of waiting time for the X-ray department as per NABH standards. Patients transport cost load assessment in radiology department for a period of 3 months. Formulated a report on number of admissions specialty wise for a period of 2 years to identify the revenue generating departments and formulation of SOPs for laundry and X-ray department for the purpose of NABH accreditation.
Education
Master's Degree in Hospital and Healthcare Management
Symbiosis Institute of Health ScienceJan 2015 - Jan 2017 - 2 yr
Bachelor's Degree in Forensic Science
University of MumbaiJan 2011 - Jan 2014 - 3 yr
Skills
- EHR/EMR consultation/implementation
- Analytical and reasoning skills
- excellent interpersonal skills
- customer relationship management
- Proficient in MS Office, Excel and PowerPoint, MS Teams, Tally Prime ERP
- Oman VAT filing and compliance
- Project job costing
- Hospital clinical and non-clinical workflows
- effective communication skills
- Team Collaboration
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Languages
English
FluentHindi
Fluent