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Pola Soliman Aziz

Sales and marketing coordinator at Global Reservation Company (Hojuzat.com)

Marg, Cairo, Egypt

Work Experience

  • Sales and marketing coordinatorFull Time

    Global Reservation Company (Hojuzat.com)

    Aug 2024 - Present -10 months

    Egypt , Cairo

    • Job Details:Support the team by organizing and managing customer leads, inquiries, and opportunities to ensure smooth business operations. Prepare and assist with the creation of presentations, proposals, and promotional materials to enhance client engagement. Build and maintain strong customer relationships, ensuring timely follow-ups and communication to drive satisfaction and repeat business. Collaborate with the team to design and execute campaigns across multiple channels to attract new clients and retain existing ones. Conduct market research to stay aligned with customer needs and industry trends, optimizing strategies for success. Assist with the creation of content and organization of events to promote services and generate new business opportunities.
  • medior Travel ConsultantFull Time

    hojuzat.com

    Jan 2024 - Aug 2024 -7 months

    Egypt

    • Job Details:Working on entertainment tourism through tourist packages Extensive experience in the travel industry Provides personalized travel advice and recommendations Arranges accommodations, transportation, and activities for clients Handles complex itineraries and bookings Negotiates with suppliers to secure the best deals for clients Ensures exceptional customer service and satisfaction Mentors and trains junior staff Stays updated on industry trends and changes
  • Junior travel consultantFull Time

    hojuzat.com

    Oct 2022 - Jan 2024 -1 yr, 3 months

    Egypt

    • Job Details:Working on single booking, including hotel reservations, individual flights Advising clients "Gulf market" about suitable travel options in accordance with their needs, wants and capabilities. In addition, help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance and fares. • Research various destinations • Plan and organize travels by booking tickets and accommodation, securing rental transportation etc. • Inform clients and provide useful travel material (guides, maps, event programs etc) • Collect deposits and balances • Suggest suitable travel options that best suite clients' needs • Attend webinars, conferences and other educational programs • Use promotional techniques and offer different services and offerings • Keep learning about latest industry trends • Research destination and travel prices, customs, weather conditions, reviews etc. • Research and study clients’ specifications and wishes • Suggest suitable travel options that best suite clients' needs • Track KPIs and prepare KPI reports
  • MentorFreelance / Project

    Startups Without Borders

    Jun 2022 - Aug 2022 -2 months

    • Job Details:A volunteer mentor in incubation program " Startups on the Move " The program is in partnership with Spark with support fund from Google "laoob application"
  • Education

    • Bachelor's Degree in Egyptology

      Cairo University (CU)

      Jan 2022 

    Achievements

    Founder a student activity ( Udjat ) : Udjat It is the eye of the god Horus, one of the gods of ancient Egypt. From the name of the project, the purpose was a new vision of our past in Egypt and the world, and to create a new idea to revivel tourism and support heritage at various forms, It started as a community initiative in some archaeological sites by providing information about the different sites. Then turned into platform, to be the beginning of a new start to show new vision about tourism and heritage. Our prototype: udjat.godaddysites.com

    Skills

    • Customer Support
    • Tourism
    • Travel consultant
    • Customer Service
    • Sales
    • Telesales
    • Chat Support
    • Market Research

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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