pierre rafat
L1 support specialist at LB&B
Dkhaila, Alexandria, EgyptWork Experience
L1 support specialistFull Time
LB&B
Jul 2022 - Present -2 yrs, 11 months
Egypt , Alexandria
- Job Details:Worked as an first line support solving technical tickets (RDP, hardware configurations , Git / Git hup ,printers configurations , active directory , privet polices , EC2 , AWS principles , professional communication skills )
Education
Bachelor's Degree in communication engineering
Alexandria Higher Institute of Engineering and Technology (AIET)Jan 2022
Skills
- Network Administration
- System Administration
- Linux Operating System
- Python
- Customer Support
- Technical Support
- IT Service Management
- Software Development
- DevOps
- JavaScript
View More
Languages
Arabic
FluentEnglish
Advanced