Phiona Mbabazi

General Director

• Job Details:Spearheaded company launch, driving business strategy and planning, achieving 86% growth rate over 4 years, with revenue increasing from $168,000 to $312,000. Built and led a high-performing team of 10 personnel, fostering growth and success, with 90% team retention rate and 85% positive employee feedback. Successfully acquired 600 customers within the first year, with a customer acquisition cost of $7,200 and a return on investment of 9,900%. Implemented performance monitoring and reporting systems, providing weekly, monthly, and quarterly insights to management, with 90% satisfaction rate with report quality and frequency. Built and maintained strong relationships with major stakeholders, achieving 90% positive feedback and 100% partnership retention rate. Achieved significant customer satisfaction and retention, with 99% happy customers and 90% return customers by year 4. Oversaw project monitoring, timelines, budget and completion.

General Director

• Job Details:Spearheaded company entry into Uganda’s real estate sector, capturing 15% market share in central Uganda and 10% in regional markets. Generated 625 leads per quarter through bank activations, partnerships, and marketing platforms, achieving a 20% conversion rate. Drove revenue growth with 30% annual growth rate and $19,700,000 in sales revenue from affordable and luxury housing. Achieved 85% brand recognition and 90% partnership satisfaction rate through targeted marketing and partnerships. Established presence in 6 regions within 2.5 years, with 75-80% customer retention rate and 80-90% agent retention rate. Delivered 300% ROI on marketing and activation spend, with 8-10 bank activations per quarter generating 40-50 leads each. Oversaw the management of four projects and handed over to customers upon completion.