Basic Info

Peter Mansour

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HRIS Specialist (Oracle HCM) at Ghabbour Auto

Experience Details

HRIS Specialist (Oracle HCM)

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Ghabbour Auto (multinational)

Cairo, Egypt

More than 1000 employees

Automotive, Automotive, Financial Services

Www.ghabbour.com

Jan 2016 to present (11 months)
Corporate HRIS Application Supervisor at Integrated Diagnostics Holdings - IDH

Experience Details

Corporate HRIS Application Supervisor

Human Resources

Experienced (Non-Manager)

Responsible for overseeing the effective operations of the Human Resources Information System while supervising the day-to-day planning and direction of a team of HR Administrators and support staff to ensure the required service levels, standards and targets are met and/or maintained. Oversee the processing of all employment documentation, ensure appropriate tracking and auditing procedures are in place for payroll processing and work with HR & Payroll Staff to troubleshoot operational issues and bring about effective resolutions.


Company Details

Integrated Diagnostics Holdings - IDH (multinational)

Cairo, Egypt

N/A

Healthcare and Medical Services

http://www.idhcorp.com/

Sep 2014 to Dec 2015 (1 year 3 months)
HRMS Application Consultant at HITS Solutions

Experience Details

HRMS Application Consultant

Human Resources

Entry Level

Respond to requests for technical assistance in person, via phone & electronically.
Diagnose and resolve technical software issues, advice “HITS” users on appropriate action.
Implement the customers’ business (HR/Payroll) policies and exercises in the application “HITS”.
Train new customers’ users on how to use “HITS” and the current customers on the new purchased modules.
Install, configure, integrate, and upgrade application “HITS” software.
Follow standard help desk procedures, prepare activity reports.
Redirect problems to appropriate resource.
Identify and escalate situations requiring urgent attention.
Track and route problems and requests and document resolutions.
Document operational manuals for a work around steps and customers’ special exercises.
Projects:
1.Sheraton Lagos, Nigeria (Current):
Implement Profile, Change of Status, Payroll, Leaves, Time Keeping Modules, Misconduct, Benefit & Alerting modules.
2.Sheraton Abuja, Nigeria (Current):
Implement Profile, Change of Status, Payroll, Leaves, Time Keeping Modules, Misconduct, Benefit & Alerting modules.
3.Pan Gulf plastics factory (Completed):
Implement Profile, Change of Status, Payroll, Leaves & Time Keeping Modules.
Train HR Users (HR Manager, Personnel Specialist, Payroll Specialist, Information Technology Specialist) on using the application “HITS”.


Company Details

HITS Solutions (multinational)

Cairo, Egypt

101-500 employees

Human Resources , Computer Software

http://www.hitssolutions.com

Mar 2013 to Sep 2014 (1 year 6 months)
Salesman at Gold Shop

Experience Details

Salesman

Sales/Retail

Experienced (Non-Manager)

 Convince, sell gold products for customers in the shop.
 Convince, sell & collect money from gold merchants (Shop Owners).


Company Details

Gold Shop

Cairo, Egypt

1-10 employees

Luxury Goods and Jewelry

N/A

Jun 2011 to Mar 2013 (1 year 9 months)

Achievements


Projects:
1. Sheraton Lagos, Nigeria (Completed):
 Implemented Profile, Change of Status, Payroll, Leave Management, Time Management, Benefit & Compensation, Misconduct & Alerting modules.
 Trained the HR software users (HR Director, Personnel Specialists, Payroll Specialists & Information Technology Specialist) on using the software “HITS”.
2. Sheraton Abuja, Nigeria (Completed):
 Implemented Profile, Change of Status, Payroll, Leave Management, Time Management, Benefit & Compensation, Misconduct & Alerting modules.
 Trained the HR software users (HR Director, Personnel Specialists, Payroll Specialists & Information Technology Specialist) on using the software “HITS”.
3. Pan Gulf plastics factory (Completed):
 Implemented Profile, Change of Status, Payroll, Leave Management & Time Management Modules.
 Trained HR Users (HR Manager, Personnel Specialist, Payroll Specialist & Information Technology Specialist) on using the software “HITS”.


Education

BA in Accounting

Education Details

BA

Accounting, Human Resources

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saint Fatima Language School

Egypt

2006

A / Excellent / 85 -100%

N/A

Saint Fatima Language School
2006

Certifications

Certificate details

Career Development

Nov 2013

N/A

N/A

N/A

MCIT

Business Training Scholarship. Training in (Career Development – Sales and Marketing – Middle Management Program).

Certificate details

Conversation English.

Jun 2012

N/A

N/A

N/A

AUC

Level 5.

Training and Courses

Training/Course Details

Customer Service

Jul 2010

National Bank Of Egypt

• Processed orders, forms, applications and requests. • Directed requests and unresolved issues to the designated resource. • Managed customers' accounts. • Kept records of customer interactions and transactions. • Recorded details of inquiries, comments and complaints.

This profile is fresh!
Last update 7 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAnalyticalArabicAutomotiveBusiness DevelopmentCareer DevelopmentCommunicatorComputer SoftwareConduct TrainingsConversation English.Corporate HRIS Application SupervisorCustomer ServiceEnglishFinancial ServicesFlexibleGhabbour AutoGymHITS (HRMS)HITS SolutionsHRIS Specialist (Oracle HCM)HRMS Application ConsultantHRmis (HRMS)Hard WorkerHealthcare And Medical ServicesHuman ResourcesInformation SystemIntegrated Diagnostics Holdings - IDHLuxury Goods And JewelryMicrosoft Dynamics CRMMicrosoft ExcelMicrosoft SQL Data BaseMicrosoft VisioMicrosoft WordNetworking (Communications)Oracle HRMSPresenterRetailSalesSalesmanSap Crystal ReportsSap HCMSoccerSwimmingTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

HITS (HRMS)

HITS (HRMS)

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

Microsoft Dynamics CRM

Microsoft Dynamics CRM

: Intermediate

: Medium

:

1-3 years

Oracle HRMS

Oracle HRMS

: Intermediate

: High

:

Less than 1 year

Microsoft Visio

Microsoft Visio

: Intermediate

: Medium

:

1-3 years

HRmis (HRMS)

HRmis (HRMS)

: Intermediate

: High

:

Less than 1 year

Sap Crystal Reports

Sap Crystal Reports

: Intermediate

: High

:

Less than 1 year

Microsoft SQL Data base

Microsoft SQL Data base

: Beginner

: High

:

1-3 years

Sap HCM

Sap HCM

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Medium

:

1-3 years

Sales

Sales

: Advanced

: High

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

1-3 years

Information System

Information System

: Beginner

: High

:

1-3 years

Key Skills

Analytical, Communicator, Hard worker, Presenter, Flexible / Adaptive

Online Presence

https://www.linkedin.com/profile/view?id=305577768&trk=nav_responsive_tab_profilehttps://www.facebook.com/peter.shafik.7

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