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peter nagy

Training /Quality Manager at Euro-Com Egypt

Cairo, Egypt

Work Experience

  • Freelance TrainerFreelance / Project

    Free Lancer

    Jan 2023 - Present -2 yrs, 5 months

    Egypt , Cairo

    • Job Details:Deliver customized training sessions to youth, teenagers, and employees. Design and develop training programs based on client-specific needs and goals. Facilitate engaging and practical learning experiences focused on skill development and behavioural change.
  • Training /Quality ManagerFull Time

    Euro-Com Egypt

    May 2018 - Present -7 yrs, 1 month

    Egypt , Cairo

    • Job Details:Deliver and maintain service quality aligned with KPIs and process standards. Train, coach, and assess project managers to ensure continuous performance improvement. Design and roll out training programs, onboarding sessions, and quality assurance frameworks. Monitor escalations and ensure end-to-end issue resolution. Manage team development through internal performance plans and tailored learning interventions. Lead functional knowledge updates and manage internal documentation. Supervise and coach QA team and oversee performance assessments and corrective plans. Contribute to vendor evaluations and functional reporting. Drive the annual operational plan and training agenda execution. Act as emergency lead for project management team as needed.
  • CounsellorFreelance / Project

    Pearl office

    Apr 2016 - Present -9 yrs, 2 months

    • Job Details:Provide individual counselling services with a focus on emotional support and personal development.
  • Projects ManagerFull Time

    EURO-COM international

    Nov 2014 - May 2018 -3 yrs, 6 months

    Egypt , Cairo

    • Job Details:End-to-end project management including scope, delivery, QA, and stakeholder communication. Handle vendor selection, budgeting, issue resolution, and delivery optimization. Maintain customer relationships and seek service expansion opportunities. Use tools such as Trados, Memsource, Plunet, XTRF to support productivity and accuracy.
  • Education

    • Bachelor's Degree in Bachelor of Psychology, MESARPAC (Major: Counceling forsexual abused survivors) 2022.

      IPSIC

      Jan 2022 - Jan 2026 - 4 yr

    • BA. in German Language and literature

      Helwan University

      Jan 2006 - Jan 2009 - 3 yr

    • High School - Thanaweya Amma

      quawmeia School

      Jan 2005 

    Activities

    • Translator at Freelancer

      Volunteering

      Jan 2009 - Dec 2011 -2 yrs, 11 months

    Skills

    • Microsoft Office
    • Counseling
    • Photography
    • photographing
    • Android
    • SDL Trados
    • xbench
    • localisation
    • Mining
    • teaching music
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    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • TOT

      Aspire·2023
    • LIFE SKILLS SEMINAR

      Life Ministries Base.·2011
    • LIFE SKILLS SEMINAR

      Life Ministries Base.·2011
    • Data Corner

      Mobinil·2010
    • Customer Types, Customer Satisfaction

      Mobinil·2010
    • Customer Types

      mobinil·2010
    • ICDL

      Ministry of Communication ·2008
    • german language

      Goethe Institute·2008
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