
peter nagy
Training /Quality Manager at Euro-Com Egypt
Cairo, EgyptWork Experience
Freelance TrainerFreelance / Project
- Job Details:Deliver customized training sessions to youth, teenagers, and employees. Design and develop training programs based on client-specific needs and goals. Facilitate engaging and practical learning experiences focused on skill development and behavioural change.
Training /Quality ManagerFull Time
Euro-Com Egypt
May 2018 - Present -7 yrs, 1 month
Egypt , Cairo
- Job Details:Deliver and maintain service quality aligned with KPIs and process standards. Train, coach, and assess project managers to ensure continuous performance improvement. Design and roll out training programs, onboarding sessions, and quality assurance frameworks. Monitor escalations and ensure end-to-end issue resolution. Manage team development through internal performance plans and tailored learning interventions. Lead functional knowledge updates and manage internal documentation. Supervise and coach QA team and oversee performance assessments and corrective plans. Contribute to vendor evaluations and functional reporting. Drive the annual operational plan and training agenda execution. Act as emergency lead for project management team as needed.
CounsellorFreelance / Project
Pearl office
Apr 2016 - Present -9 yrs, 2 months
- Job Details:Provide individual counselling services with a focus on emotional support and personal development.
Projects ManagerFull Time
EURO-COM international
Nov 2014 - May 2018 -3 yrs, 6 months
Egypt , Cairo
- Job Details:End-to-end project management including scope, delivery, QA, and stakeholder communication. Handle vendor selection, budgeting, issue resolution, and delivery optimization. Maintain customer relationships and seek service expansion opportunities. Use tools such as Trados, Memsource, Plunet, XTRF to support productivity and accuracy.
Education
Bachelor's Degree in Bachelor of Psychology, MESARPAC (Major: Counceling forsexual abused survivors) 2022.
IPSICJan 2022 - Jan 2026 - 4 yr
BA. in German Language and literature
Helwan UniversityJan 2006 - Jan 2009 - 3 yr
High School - Thanaweya Amma
quawmeia SchoolJan 2005
Activities
Translator at Freelancer
Volunteering
Jan 2009 - Dec 2011 -2 yrs, 11 months
Skills
- Microsoft Office
- Counseling
- Photography
- photographing
- Android
- SDL Trados
- xbench
- localisation
- Mining
- teaching music
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Languages
Arabic
FluentEnglish
AdvancedGerman
Intermediate
Training & Certifications
TOT
Aspire·2023LIFE SKILLS SEMINAR
Life Ministries Base.·2011LIFE SKILLS SEMINAR
Life Ministries Base.·2011Data Corner
Mobinil·2010Customer Types, Customer Satisfaction
Mobinil·2010Customer Types
mobinil·2010ICDL
Ministry of Communication ·2008german language
Goethe Institute·2008