Basic Info

Peter Nassief

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Web Content Leader at KazaOrder

Experience Details

Web Content Leader

Writing/Editorial

Experienced (Non-Manager)

 Producing new content and writing it in an interesting and appealing manner.
 making sure site content is kept up to date
 developing new content and editorial guidelines
 Training new staff on how to produce and edit content.
 Communicating with different parties internal & external.


Company Details

KazaOrder

Cairo, Egypt

101-500 employees

Outsourcing/Offshoring , Online Media

www.kazaorder.com

Oct 2014 to present (2 years 2 months)
Call Center Admin at OTVentures Orascom Telecom

Experience Details

Call Center Admin

Customer Service/Support

Manager

N/A


Company Details

OTVentures Orascom Telecom

Cairo, Egypt

101-500 employees

Food and Beverage Production

www.otlob.com

Feb 2013 to Sep 2014 (1 year 7 months)
Call Center Agent at Xceed Contact Center

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed Contact Center

Cairo, Egypt

101-500 employees

Outsourcing/Offshoring

www.Xceed.com

Sep 2012 to Feb 2013 (5 months)
Customer Service Representative at Ring Distribution Orascom Telecom Cairo

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

 Handling all type of customer problems
 Co-ordination between departments in order to solve the customers Following up with customer in order to be updated by the resolution of their problems
 Prepare reports for broken devices and deliver the device for the maintenance department.
 Deal with customer complaints, queries and request of information.
 Communicating courteously with customers by telephone, email and face to face.
 Investigating and solving customers' problems.
 Providing help and advice to customers


Company Details

Ring Distribution Orascom Telecom Cairo

Cairo, Egypt

51-100 employees

Consumer Services

N/A

Feb 2010 to Sep 2012 (2 years 7 months)

Achievements


Bachelor of accounting from Cairo uni.

Education

Bachelor of Accounting in accounting

Education Details

Bachelor of Accounting

accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Lotfy School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Ahmed Lotfy School
2005

Certifications

Certificate details

Basic Business Skills Acquisition (BBSA)

Jun 2010

N/A

N/A

N/A

Future Generation Foundation (FGF)

• Developed Language and Compu

Training and Courses

Training/Course Details

Basic Business Skills Acquisition

Sep 2009

Cairo University

• Developed Language and Computer Skills • Enhanced Presentation & Project Development Skills Acquired Basic Business Skills including: Marketing, Sales, Banking, Accounting, Business Correspondence and Report Writing. • GRP including: Computerized accounting (Introduction in QuickBooks program)

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountingAdobe PhotoshopArabicBasic Business Skills AcquisitionBasic Business Skills Acquisition (BBSA)Call Center AdminCall Center AgentChatComputer SkillsConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer-orientedDrivingEditorialEnglishFood And Beverage ProductionFootballHard WorkerMicrosoft OfficeOffshoringOnline MediaOutsourcingProblem SolverReadingSupportSupportiveSwimmingTeam PlayerWeb Content EditorWeb Content LeaderWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

1-3 years

Fields of Expertise

web content editor

web content editor

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Problem Solver, Team Player, Supportive

Online Presence

https://www.linkedin.com/in/peter-nagy-9553b2104?trk=nav_responsive_tab_profilehttps://www.facebook.com/patot.nagywww.kazaorder.com

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