Peter Kozman

Digital Marketing ManagerFull Time

• Job Details:• Leading and developing the digital marketing and eCommerce strategies for all Americana brands. • Leading the social media content creation for the region, while managing platforms. • Tracking & monitoring campaigns using web analytics tools. • Optimizing E-commerce consumer journey and conversion • Managing the CRM & Loyalty programs & activities (strategy, operations, deliverability)

Digital Marketing SpecialistFull Time

Digital Account ManagerFull Time

• Job Details:My responsibility is to ensure the timely and successful delivery of our solutions according to customer needs and objectives  Operate as the lead point of contact for any and all matters specific to your customers.  Build and maintain strong, long-lasting customer relationships.  Work closely with various departments of an organisation and evaluate their feedback.  Communicate clearly the progress of monthly/ quarterly initiatives to internal and external stakeholders.  Drive the services sales process, proactively monitor and manage competitive threats to maximize margins and yet ensure a high bid-win ratio.  Create collaborative relationships with the leaders of the delivery organizations and construct win-win-win scenarios (customer, sales and delivery)  Focus on achieving annual and quarterly Upsell, Cross-Sell and renewals Targets. So far I have served more than 150+ clients across MENA region, and we have managed to see loyalty, satisfaction and value in our services.