PH
Peter Habib
Customer Center Senior Specialist at The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)
Heliopolis, Cairo, EgyptWork Experience
Stock Controller - Customer Center Senior SpecialistFull Time
The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)
Dec 2011 - Present -13 yrs, 6 months
Egypt
- Job Details:1- Sales and customer service representative: • Responsible for selling the company’s products and services. • Responsible for cash collection and closing. • Handling customers’ claims and inquiries. 2- Stock Control – Responsible for all stock related issues for the shop, which includes: • Stock in/out (managing supply with demand). • Monthly financial closing reconciliation. • Recording serial numbers where applicable. • Shop Coordinator – responsible for all stock related issues between the shop, warehouse, finance department and the back office. • Dealing with damaged goods. • Responsible for stock transfer of 11 Mobinil kiosks. • Applications used : Oracle, Siebel and Win-Cash.
Customer Center Senior SpecialistFull Time
The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)
Dec 2009 - Present -15 yrs, 6 months
Egypt
- Job Details:Selling the company's products and services. Responsible for cash collection and closing. Handling all customers' claims and inquiries.
Education
Bachelor's Degree in Accounting
Ain Shams University (ASU)Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
Saint Fatima Language School - Nasr CityJan 2005
Skills
Languages
English
Fluent
Training & Certifications
Customer Experience
The Egyptian Company for Mobile Services (Mobinil)·2014Customer Experience
The Egyptian Company for Mobile Services (Mobinil)·2014Sales and Customer Satisfaction
The Egyptian Company for Mobile Services (Mobinil)·2014Body Language
The Egyptian Company for Mobile Services (Mobinil)·2013Oil & Gas Accounting
Faculty of Commerce, English Section, Ain Shams University·2009Self Improvement
Faculty of Commerce, English Section, Ain Shams University·2009International Marketing
Faculty of Commerce, English Section, Ain Shams University·2007