PH

Peter Habib

Customer Center Senior Specialist at The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)

Heliopolis, Cairo, Egypt

Work Experience

  • Stock Controller - Customer Center Senior SpecialistFull Time

    The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)

    Dec 2011 - Present -13 yrs, 6 months

    Egypt

    • Job Details:1- Sales and customer service representative: • Responsible for selling the company’s products and services. • Responsible for cash collection and closing. • Handling customers’ claims and inquiries. 2- Stock Control – Responsible for all stock related issues for the shop, which includes: • Stock in/out (managing supply with demand). • Monthly financial closing reconciliation. • Recording serial numbers where applicable. • Shop Coordinator – responsible for all stock related issues between the shop, warehouse, finance department and the back office. • Dealing with damaged goods. • Responsible for stock transfer of 11 Mobinil kiosks. • Applications used : Oracle, Siebel and Win-Cash.
  • Customer Center Senior SpecialistFull Time

    The Egyptian Company for Mobile Services - Mobinil (Orange Egypt)

    Dec 2009 - Present -15 yrs, 6 months

    Egypt

    • Job Details:Selling the company's products and services. Responsible for cash collection and closing. Handling all customers' claims and inquiries.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2005 - Jan 2009 - 4 yr

    • High School - Thanaweya Amma

      Saint Fatima Language School - Nasr City

      Jan 2005 

    Skills

    • Stock Control
    • Oracle Applications
    • Siebel Applications
    • Wincash Application
    • Microsof Office
    • Supply Chain
    • Sales
    • Customer Service

    Languages

    • English

      Fluent

    Training & Certifications

    • Customer Experience

      The Egyptian Company for Mobile Services (Mobinil)·2014
    • Customer Experience

      The Egyptian Company for Mobile Services (Mobinil)·2014
    • Sales and Customer Satisfaction

      The Egyptian Company for Mobile Services (Mobinil)·2014
    • Body Language

      The Egyptian Company for Mobile Services (Mobinil)·2013
    • Oil & Gas Accounting

      Faculty of Commerce, English Section, Ain Shams University·2009
    • Self Improvement

      Faculty of Commerce, English Section, Ain Shams University·2009
    • International Marketing

      Faculty of Commerce, English Section, Ain Shams University·2007
    Share this Profile