profile-img

peter emad nessim

Customer Service Manager at Egy puppy

Cairo, Egypt

Work Experience

  • Customer Service ManagerFull Time

    Egy puppy

    Dec 2013 - Present -11 yrs, 6 months

    Egypt , Cairo

    • Senior Business Analysis Full Time

      Tata consultancy

      May 2013 - Nov 2013 -6 months

      United Arab Emirates

      • Siebel Trainer and testing Consultant Full Time

        Wataniya Telecom– Kuwait City

        Nov 2012 - Jun 2013 -7 months

        Kuwait , Kuwait City

        • Senior CS Premium Team Full Time

          Vodafone Telecom – Egypt

          Apr 2011 - Sep 2012 -1 yr, 5 months

          Egypt , Cairo

            • Education

            • Bachelor's Degree in commerce

              Ain Shams University (ASU)

              Jan 2005 - Jan 2010 - 5 yr

            Skills

            • computer
            • Internet
            • Siebel
            • Telecom
            • Microsoft Office
            • Training
            • Training
            • CSTE
            • Technical Analysis

            Languages

            • Arabic

              Fluent

            • English

              Advanced

            • Hindi

              Beginner

            Training & Certifications

            • Customer Service Fundamentals

              American Chamber in Egypt / University of New York ·2014

            • CBAP

              MindLeaders/University of New York in Potsdam·2014

            • CSM

              American Chamber in Egypt / University of New York ·2014

            • Fundamentals of Business Management

              University of New York in Potsdam ·2014

            • Rehabilitation Course

              Mark’s Cathedral·2011

            • English Studies Division

              American University in Cairo·2010
            Share this Profile