Peter Michel Milad

Operation and customer service managerFull Time

Sales operation seniorFull Time

• Job Details:o Persuade clients with the project and meet the target points. o Resolves client complaints by investigating problems, developing solutions, preparing reports and making recommendations to management.

Sales Operations ManagerFull Time

• Job Details:-Coordinate with all departments in every customer stage - Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. -Prepares reports by collecting, analyzing, and summarizing information. -Update customer’s data on the system -Analyze all customer’s data -Handling and Solving customers problems -Motivating and coaching internal sales people on how to achieve business sales targets - Managing team members KPI's -Giving feedback on call structure and closing skills through remote listening and side by side coaching -Develop action plans to increase performance and productivity of under-performing individuals - Critiquing appointments to ensure quality is maintained