
Peter Makram Shehata
HR and Operations Manager at Maamoon Establishment for Electrical Engineering
New Cairo, Cairo, EgyptWork Experience
HR and Operations ManagerFull Time
Maamoon Establishment for Electrical Engineering
Mar 2019 - Present -6 yrs, 3 months
Egypt , Cairo
- Job Details:o Hiring process end-to-end. o Create and publish job ads in various portals. o Searching for qualified candidates, filtering their CVs/applications, Phone screening, Scheduling interviews, arranging hiring formalities. o Maintain a database of potential candidates for future job openings. o Ensuring new hire paperwork is completed and processed. o Maintain records of personnel-related data (Employees database, Vacation balance, Turnover rates etc.) o Explaining human resources policies, procedures, laws, and standards to new and existing employees. o Dealing with the social insurance offices and government's medical insurance offices and the workforce offices. o Follow the attendance of the employees. o Preparing the payroll sheet. o Follow up on all import operations (suppliers- customs- banks). o Follow up on licensing procedures for shops. o Facing and solving problems facing employees and customers.
HR SpecialistFull Time
NougatAd For Marketing and Advertising
May 2018 - Feb 2019 -9 months
- Job Details:o Preparing and updating employment records related to hiring, transferring and terminating. o Explaining human resources policies, procedures, laws, and standards to new and existing employees. o Ensuring new hire paperwork is completed and processed. o Dealing with the governmental insurance and the workforce offices. o Follow the attendance of the employees, calculating the overtime and preparing the payroll sheet. o Measure the creativity work with for new employees, and measure KPI's for educational plan for existing employees.
Sales ManagerFull Time
NougatAd For Marketing and Advertising
May 2018 - Feb 2019 -9 months
Egypt
- Job Details:o Achieving growth sales targets by successfully managing the sales team. o Designing and implementing a strategic business plan that expands company’s customer base o Objective setting, coaching and performance monitoring of sales representatives. o Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. o Responding for the VIP customers, and unique prospects customers
Senior Sales ExecutiveFull Time
Etisalat Misr (Ain Shams Store)
Mar 2015 - Apr 2018 -3 yrs, 1 month
Egypt , Cairo
- Job Details:- Team Leader, Report directly to the store manager Manage and monitoring sales team and sales during shifts Plan and organize weekly schedule for branch salespersons (shifts/leaves) Handling customer complaints and issues as second line support Work with a team to manage warehouse and inventory tracking Help to leverage sales skills for new agents by training them branch system and processes Interpreted Gap Analysis for branch performance including Sales tracking Handling main quality tickets Achieve 104.8 % in 2017 Appraisal - Sales Executive, Achieving and exceed given monthly targets and goals Handle issues and customer complaints Maintain basic friendly attitude with customers at all time Handling all paper work that is reported to the different departments Handle and count cash and other payments
Education
Bachelor's Degree in Law
Ain Shams University (ASU)Jan 2013
High School - Thanaweya Amma
Tabery EL HagazJan 2008
Skills
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Diploma in HR
Ebdaa Academy for Training·2019Diploma in Sales Management
Ebdaa Academy for training·2019Mini MBA
Ain Shams University·2018Digital Marketing & Management of Campaigns
Technology Center·2012CCNA
KIT Education Center·2012Soft Skills
KIT Education Center·2012ICDL
UNESCO·2012English
AUC·2012Success Skills Package
Ain Shams University·2012Success Skills Program
Ain Shams University·2011Technical Support
Vision Academy·2009Computer Maintenance
Ain Shams University·2009