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Peter Makram Shehata

HR and Operations Manager at Maamoon Establishment for Electrical Engineering

New Cairo, Cairo, Egypt

Work Experience

  • HR and Operations ManagerFull Time

    Maamoon Establishment for Electrical Engineering

    Mar 2019 - Present -6 yrs, 3 months

    Egypt , Cairo

    • Job Details:o Hiring process end-to-end. o Create and publish job ads in various portals. o Searching for qualified candidates, filtering their CVs/applications, Phone screening, Scheduling interviews, arranging hiring formalities. o Maintain a database of potential candidates for future job openings. o Ensuring new hire paperwork is completed and processed. o Maintain records of personnel-related data (Employees database, Vacation balance, Turnover rates etc.) o Explaining human resources policies, procedures, laws, and standards to new and existing employees. o Dealing with the social insurance offices and government's medical insurance offices and the workforce offices. o Follow the attendance of the employees. o Preparing the payroll sheet. o Follow up on all import operations (suppliers- customs- banks). o Follow up on licensing procedures for shops. o Facing and solving problems facing employees and customers.
  • HR SpecialistFull Time

    NougatAd For Marketing and Advertising

    May 2018 - Feb 2019 -9 months

    • Job Details:o Preparing and updating employment records related to hiring, transferring and terminating. o Explaining human resources policies, procedures, laws, and standards to new and existing employees. o Ensuring new hire paperwork is completed and processed. o Dealing with the governmental insurance and the workforce offices. o Follow the attendance of the employees, calculating the overtime and preparing the payroll sheet. o Measure the creativity work with for new employees, and measure KPI's for educational plan for existing employees.
  • Sales ManagerFull Time

    NougatAd For Marketing and Advertising

    May 2018 - Feb 2019 -9 months

    Egypt

    • Job Details:o Achieving growth sales targets by successfully managing the sales team. o Designing and implementing a strategic business plan that expands company’s customer base o Objective setting, coaching and performance monitoring of sales representatives. o Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. o Responding for the VIP customers, and unique prospects customers
  • Senior Sales ExecutiveFull Time

    Etisalat Misr (Ain Shams Store)

    Mar 2015 - Apr 2018 -3 yrs, 1 month

    Egypt , Cairo

    • Job Details:- Team Leader, Report directly to the store manager Manage and monitoring sales team and sales during shifts Plan and organize weekly schedule for branch salespersons (shifts/leaves) Handling customer complaints and issues as second line support Work with a team to manage warehouse and inventory tracking Help to leverage sales skills for new agents by training them branch system and processes Interpreted Gap Analysis for branch performance including Sales tracking Handling main quality tickets Achieve 104.8 % in 2017 Appraisal - Sales Executive, Achieving and exceed given monthly targets and goals Handle issues and customer complaints Maintain basic friendly attitude with customers at all time Handling all paper work that is reported to the different departments Handle and count cash and other payments
  • Education

    • Bachelor's Degree in Law

      Ain Shams University (ASU)

      Jan 2013 

    • High School - Thanaweya Amma

      Tabery EL Hagaz

      Jan 2008 

    Skills

    • Employee Relations
    • Microsoft Office
    • HR Recruitment
    • HR Personnel
    • HR Payroll
    • Human Resources (HR)
    • Labor Law
    • Social Insurance
    • Medical Insurance

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • Diploma in HR

      ‎Ebdaa Academy for Training·2019
    • Diploma in Sales Management

      ‎Ebdaa Academy for training·2019
    • Mini MBA

      Ain Shams University·2018
    • Digital Marketing & Management of Campaigns

      Technology Center·2012
    • CCNA

      KIT Education Center·2012
    • Soft Skills

      KIT Education Center·2012
    • ICDL

      UNESCO·2012
    • English

      AUC·2012
    • Success Skills Package

      Ain Shams University·2012
    • Success Skills Program

      Ain Shams University·2011
    • Technical Support

      Vision Academy·2009
    • Computer Maintenance

      Ain Shams University·2009
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