PE

peter Elmlek

Gas Product Manager at Fresh Electric for Home Appliances

Obour City, Cairo, Egypt

Work Experience

  • Gas Product Manager

    Fresh Electric for Home Appliances

    Jan 2008 - Present -17 yrs, 5 months

    Egypt

    • Job Details:Manage full lifecycle of gas appliances including cookers, built-in ovens, and gas water heaters. Act as the main liaison between customer service, after-sales teams, and technical departments. Collect and analyze customer feedback and market data (VOC) to drive product improvements. Coordinate with dealers and sales teams to ensure product availability and satisfaction. Support marketing with technical input, product positioning, and launch activities. Provide ongoing training for service and sales teams on product features and updates. Monitor and report on product performance and field issues; lead corrective action plans.
  • Gas Product Manager

    Fresh Electric for Home Appliances

    Jan 2008 - Present -17 yrs, 5 months

    Egypt

    • Job Details:Manage full lifecycle of gas appliances including cookers, built-in ovens, and gas water heaters. Act as the main liaison between customer service, after-sales teams, and technical departments. Collect and analyze customer feedback and market data (VOC) to drive product improvements. Coordinate with dealers and sales teams to ensure product availability and satisfaction. Support marketing with technical input, product positioning, and launch activities. Provide ongoing training for service and sales teams on product features and updates. Monitor and report on product performance and field issues; lead corrective action plans.
  • Software Tester

    WEK TAC Egypt

    Oct 2007 - Dec 2007 -2 months

    Egypt

    • Job Details:Ensured quality compliance in production processes. Diagnosed and resolved product defects and system errors.
  • Software Tester

    WEK TAC Egypt

    Oct 2007 - Dec 2007 -2 months

    Egypt

    • Job Details:Ensured quality compliance in production processes. Diagnosed and resolved product defects and system errors.
  • Education

    • Master's Degree in Project Management

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2020 

    • Bachelor's Degree in Production Engineering & Mechanical Design

      Menoufia University

      Jan 2004 

    Skills

    Languages

    • Arabic

      Fluent
    • Arabic

      Fluent
    • English

      Intermediate
    • English

      Intermediate
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