Basic Info

Perihan Ahmed

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Reruiter at Teleperformance

Experience Details

Reruiter

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Teleperformance

Egypt

N/A

Outsourcing/Offshoring

N/A

Jul 2016 to present (5 months)
HR recruiter at BDO Esnad outsourcing

Experience Details

HR recruiter

Human Resources

Entry Level

N/A


Company Details

BDO Esnad outsourcing (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Apr 2015 to Jun 2016 (1 year 2 months)
Customer Service Advisor at Stream Global Service (Convergys)

Experience Details

Customer Service Advisor

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Stream Global Service (Convergys) (multinational)

6th of October, Egypt

501-1000 employees

Telecommunications

www.convergys.com

Nov 2013 to Mar 2015 (1 year 4 months)
Customer service advisor at Vodafone UK

Experience Details

Customer service advisor

Customer Service/Support

Entry Level

Human Resources Diploma per course level


Company Details

Vodafone UK (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2013 to Oct 2013 (2 months)

Achievements


Conduct a linguistic research on the language of the internet and scored a high degree

Education

College Diploma in Human resources

Education Details

College Diploma

Human resources

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

Recruitment and selection Organizational behavior Labor law and employee relations compensation and benefits Talent management Performance Management Strategic HR management

N/A

American University in Cairo (AUC)
2013 - 2015
BA in english linguistics

Education Details

BA

english linguistics, english<>arabic translation

Faculty of Alsun, Ain Shams university, Egypt

C / Good / 65 - 75%

Translation Literature linguistics Italian as a second laguage

N/A

Faculty of Alsun, Ain Shams university
2010 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ramses College for Girls

Egypt

2009

A / Excellent / 85 -100%

N/A

Ramses College for Girls
2009

Certifications

Mastering excel
Sep 2015

Certificate details

Mastering excel

Sep 2015

N/A

N/A

N/A

Yat learning solutions

N/A

Certificate details

Foundation certificate in written translation

Aug 2013

N/A

N/A

N/A

American university in Cairo

N/A

Training and Courses

Training/Course Details

Trainee

Jul 2012

Alex bank

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalArabicBDO Esnad OutsourcingBusiness DevelopmentCustomer ServiceCustomer Service AdvisorCustomer-orientedEnglishEnglish LinguisticsEnglish<>arabic TranslationFlexibleFoundation Certificate In Written TranslationFront Office LogistiquesHR RecruiterHandles StressHard WorkerHuman ResourcesHuman Resources ManagementICDLInternet ResearchItalianLinguistic Diagnostics (English)Mastering ExcelMicrosoft OfficeMicrosoft WordOffshoringOutsourcingPlaying SudokoReading Self Development Books And Inspiring NovelsReruiterRetailSalesStream Global Service (Convergys)SupportTelecommunicationsTraineeTranslation TechniquesTravelingVodafone UKWalking And Gymnastics

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Intermediate

: Beginner

: Intermediate

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

1-3 years

Internet Research

Internet Research

: Advanced

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

ICDL

ICDL

: Intermediate

: High

:

1-3 years

Fields of Expertise

Human Resources Management

Human Resources Management

: Intermediate

: Extreme - I love it!

:

1-3 years

Linguistic Diagnostics (English)

Linguistic Diagnostics (English)

: Intermediate

: High

:

3-5 years

Front office logistiques

Front office logistiques

: Intermediate

: High

:

Less than 1 year

Translation Techniques

Translation Techniques

: Intermediate

: High

:

1-3 years

Key Skills

Analytical, Hard worker, Customer-oriented, Flexible / Adaptive, Handles Stress

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