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Pensee Mohamed Salama

Office Manager at Cambridge Training College Britain, Egypt Office

Alexandria, Egypt

Work Experience

  • Office ManagerFull Time

    Cambridge Training College Britain, Egypt Office

    Sep 2017 - Present -7 yrs, 9 months

    Egypt

    • financial crime compliance investigatorFull Time

      HSBC

      Nov 2016 - Aug 2017 -9 months

      • Office ManagerFull Time

        Cambridge Training College Britain,Egypt Office.

        Apr 2015 - Oct 2016 -1 yr, 6 months

        Egypt , Alexandria

        • Job Details:•Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, •Direct or coordinate the supportive services department of a business, agency, or organization. •Prepare and review operational reports and schedules to ensure accuracy and efficiency. •Set goals and deadlines for the department.. •Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. •Answer phone calls and direct calls to appropriate parties or take messages. •Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. •Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. •Provide clerical support to other departments.
      • CSRFull Time

        Sutherland

        Oct 2011 - Mar 2015 -3 yrs, 5 months

        Egypt , Alexandria

        • Job Details:the job is about to handle inbound and outbound calls for " Bell Canada Account "
      • Education

        • Bachelor's Degree in French Litterature

          Alexandria University (ALEXU)

          Jan 2006 - Jan 2010 - 4 yr

        • High School - Thanaweya Amma

          girard

          Jan 2006 

        Skills

        • Customer Care
        • Technical Support
        • Microsoft Word

        Languages

        • French

          Fluent
        • Arabic

          Fluent
        • English

          Advanced

        Training & Certifications

        • communication training

          sutherland global services·2012
        • Spanish Course

          LCL Center·2011
        • open Office and presentation

          Senghor University·2010
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